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WLC 5520 not detecting AP air-ap1562e-b-k9

SUHAIL TP
Level 1
Level 1

the below WLC not registering the AP , the same time indor APis detecting .Please assit for the issue , below are the neccery detaisl for WLC & AP

WLC 5520

--------------------

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.10.105.0
RTOS Version..................................... 8.10.105.0
Bootloader Version............................... 8.3.15.177
Emergency Image Version.......................... 8.3.143.0

OUI File Last Update Time........................ Tue Feb 06 10:44:07 UTC 2018

Build Type....................................... DATA + WPS

System Name...................................... wlcprimaryBDV
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.2170
Redundancy Mode.................................. Disabled
I

ACCESPOINT

--------------------

Processor board ID 
AP Running Image : 8.10.105.0
Primary Boot Image : 8.10.105.0
Backup Boot Image : 8.5.140.0
Primary Boot Image Hash:
Backup Boot Image Hash:
1 Gigabit Ethernet interfaces
2 802.11 Radios
Radio Driver version : 9.0.5.5-W8964
Radio FW version : 9.1.8.1
NSS FW version : 2.4.28

Part Number : 73-100839-08
PCA Assembly Number : 000-00000-00
PCA Revision Number :
Top Assembly Part Number : 068-100610-04

Top Revision Number : A0
Product/Model Number : AIR-AP1562E-E-K9

 

AP Erro message 

--------------------

[*09/18/2024 10:42:34.0001] CAPWAP State: DTLS Setup
[*09/18/2024 10:42:34.6876]
[*09/18/2024 10:42:34.6877] CAPWAP State: Join
[*09/18/2024 10:42:34.6898] Sending Join request to 10.50.1.11 through port 5264
[*09/18/2024 10:42:34.7049] Join Response from 10.50.1.11
[*09/18/2024 10:42:34.7050] AC accepted join request with result code: 0
[*09/18/2024 10:42:34.7075] Received wlcType 0, timer 30
[*09/18/2024 10:42:34.8219]
[*09/18/2024 10:42:34.8219] CAPWAP State: Image Data
[*09/18/2024 10:42:34.8222] AP image version 8.10.105.0 backup 8.5.140.0, Controller 8.10.105.0
[*09/18/2024 10:42:34.8222] Version is the same, do not need update.
[*09/18/2024 10:42:34.8896] do NO_UPGRADE, part2 is active part
[*09/18/2024 10:42:34.8958]
[*09/18/2024 10:42:34.8958] CAPWAP State: Configure
[*09/18/2024 10:42:34.9032] DOT11_CFG[0] Radio Mode is changed from Local to Local
[*09/18/2024 10:42:34.9042] DOT11_CFG[1] Radio Mode is changed from Local to Local
[*09/18/2024 10:42:37.8007] Re-Tx Count=1, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/18/2024 10:42:37.8007]
[*09/18/2024 10:42:40.6515] Re-Tx Count=2, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/18/2024 10:42:40.6515]
[*09/18/2024 10:42:43.5025] Re-Tx Count=3, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/18/2024 10:42:43.5025]
[*09/18/2024 10:42:46.3533] Re-Tx Count=4, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/18/2024 10:42:46.3533]
[*09/18/2024 10:42:49.2041] Re-Tx Count=5, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/18/2024 10:42:49.2041]
[*09/18/2024 10:42:52.0549] Max retransmission count exceeded, going back to DISCOVER mode.
[*09/18/2024 10:42:52.0550] Dropping msg CAPWAP_CONFIGURATION_STATUS, type = 4, len = 2423, eleLen = 2431, sendSeqNum = 1
[*09/18/2024 10:42:52.0550] GOING BACK TO DISCOVER MODE
[*09/18/2024 10:42:52.0556]
[*09/18/2024 10:42:52.0556] CAPWAP State: DTLS Teardown
[*09/18/2024 10:42:53.0751] Aborting image download(0x0): Dtls cleanup,
[*09/18/2024 10:42:53.1610] do ABORT, part2 is active part
[*09/18/2024 10:42:53.1750] upgrade.sh: Cleanup tmp files ...
[*09/18/2024 10:42:58.7578] ipv6 gw config loop in Ac discovery
[*09/18/2024 10:43:00.7580] ipv6 gw config loop in Ac discovery
[*09/18/2024 10:43:02.7582] ipv6 gw config loop in Ac discovery
[*09/18/2024 10:43:04.7583] ipv6 gw config loop in Ac discovery

2 Accepted Solutions

Accepted Solutions

only WLC required upgradation ? i have two file for WLC firmaware 

1-AIR-CT5520-K9-8-10-196-0

2-AP_BUNDLE_5520_8_10_196_0

what the difference , which one i have to load ?

View solution in original post

 

 - You have to load the first one the wireless controller,

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

View solution in original post

4 Replies 4

marce1000
VIP
VIP

 

  - It looks like a bug to me , as per https://www.cisco.com/c/en/us/support/docs/wireless/wireless-lan-controller-software/200046-tac-recommended-aireos.html
                I would advise that you upgrade the controller to 8.10.196.0 and try again  . 

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

only WLC required upgradation ? i have two file for WLC firmaware 

1-AIR-CT5520-K9-8-10-196-0

2-AP_BUNDLE_5520_8_10_196_0

what the difference , which one i have to load ?

 

 - You have to load the first one the wireless controller,

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

SUHAIL TP
Level 1
Level 1

thanks brother , greatly appreciated . it now detected .

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