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WLC CT3504- Active/Standy GUI Access

Quintin.Mayo
Level 3
Level 3

Hi,

We have a WLC Active/Standby setup, I just notice we can access the standby GUI but unable to access the active unit GUI using it IP address. Can someone point me in the right direction for resolving this matter.  I found some information informing to ensure the management interface isn't using the trunk native VLan.  Any guidance would be greatly appreciated.

Thanks,

 

1 Accepted Solution

Accepted Solutions

Thanks. here is the thing - 

Screenshot 2025-07-09 at 9.24.27 AM.png

Screenshot 2025-07-09 at 9.29.42 AM.png

So from config perspective all looks okay. Redundancy is up and running too. You shouln't be using .252 to access the Active WLC. It will be always .253. 252 is the redundancy mgmt-ip address. So please use - 
.253  - To access the Active box (be it primary or secondary unit depending on failover) - both GUI and CLI will work
.251/.252 - To access the Secondary box (depending on which unit is Primary/Secondary) - CLI will work.

View solution in original post

5 Replies 5

Mark Elsen
Hall of Fame
Hall of Fame

 

  - @Quintin.Mayo   I think you may be confused because normally the standby is asleep and does not offer GUI access.

  M.



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Reiner Maria Rilke (1899)

Saikat Nandy
Cisco Employee
Cisco Employee

Could you please share the outputs of - 
show interface summary
show redundancy detail
...and let us know which IP address you are using to access the GUI?

Hi,

Attached are the outputs from the active and standby units.  We are trying to access the primary via it .252 IP address.

Thanks,

Thanks. here is the thing - 

Screenshot 2025-07-09 at 9.24.27 AM.png

Screenshot 2025-07-09 at 9.29.42 AM.png

So from config perspective all looks okay. Redundancy is up and running too. You shouln't be using .252 to access the Active WLC. It will be always .253. 252 is the redundancy mgmt-ip address. So please use - 
.253  - To access the Active box (be it primary or secondary unit depending on failover) - both GUI and CLI will work
.251/.252 - To access the Secondary box (depending on which unit is Primary/Secondary) - CLI will work.

I need to see 

Show redundacy states 

MHM

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