ASR 9k Linecard in-reset mode

[nguessankmatt]

Hi, I have a problem whith my linecard that stay in-reset mode.

ASR9K Route Switch Processor with 440G/slot Fabric and 12GB  Version 5.3.4

RP/0/RSP0/CPU0:ios#sh plat sum loc 0/1/CPU0
Tue May 22 19:40:02.189 UTC
-------------------------------------------------------------------------------
Platform Node : 0/RSP1/CPU0 (slot 5)
PID : A9K-RSP440-SE
Card Type : ASR9k Fabric, controller, 12G memory
VID/SN : V01 / FOC161780KB
Oper State : IN-RESET
Last Reset : N/A
: N/A
Configuration : Power is enabled
Bootup enabled.
Monitoring enabled
Rommon Ver : N/A
IOS SW Ver : 5.3.4
Main Power : Power state Enabled. Estmate power 350 Watts of power required.
Faults : N/A
-------------------------------------------------------------------------------

I need help to solve this issu.

Thanks

[tkarnani]

if you have re-seated this RSP440 and it is stuck in-reset.

we can check "show log" to see if there is any clue as to why its failing.

but from just looking at in-reset, we can just try to re-seat it or try another slot

thanks

[warten.pan]

Reload the card using the following command to get out of the state:

RP/0/RSP0/CPU0(admin)# hw-module location <ism_node_location> reload