ASR9001 reboots itself frequently - Page 2

Mery · ‎06-17-2019

Hello,

ASR9001 is rebooting itself continuously. The only thing that Ive notice so far is that the line card module stuck on MBI Running.

ASR9001-LC MBI-RUNNING

Also I see this log too

wdsysmon[457]: %HA-HA_WD-4-DISK_WARN : A monitored device /disk0:/config/lr is above 80% utilization. Current utilization = 91. Please remove unwanted user files and configuration rollback points.

I rolled back the configurations but still the same issue. IT can stay up for a little bit and then starts the reloading

Anyone has a similar issue?

Thank you all

Mery · ‎06-26-2019

Yes it is showing the error below:

Beginning HSBI boot:
Loading B image:
loadprog: bad file magic number: 0x0
Loading A image:
loadprog: bad file magic number: 0x0
Error loading HSBI image.

Boot Status 15

So is there a way that I can load this image from tftp and copy it in bootflash:? Like copying the file from another ASR we have and load it in this faulty ASR?

Also when I run the commands below it shows usb not found

rommon B3 > dir disk0:
USB device not found
rommon B4 > dir bootflash:
USB device not found
rommon B5 > dir disk0a:
rwxrwxr-x 4096 .
rwxrwxr-x 4096 ..
r--r--r-- 244736 .bitmap
r--r--r-- 8192 .inodes
rw------- 0 .boot
rw------- 0 .altboot
rwxr-xr-x 4096 LOST.DIR
rwxr-xr-x 4096 LOST.DIR
r--r--r-- 0 .longfilenames
rwxr-xr-x 4096 usr
rwxr-xr-x 4096 var
rommon B6 > dir nvram:
Device not found nvram:
rommon B7 > dir disk1:
USB device not found

So does this mean it has hardware issues?

thank you

Mery · ‎06-26-2019

I think now it was able to load the image but it seems crash at some point and showing strange symbols and after that it enters Rommon

SYSTEM CONFIGURATION IN PROCESS

The startup configuration for this device is presently loading.
This may take a few minutes. You will be notified upon completion.

Please do not attempt to reconfigure the device until this process is complete.
SPP has connected to PAKMAN....
SPP registered CPU port 4 with DPAA
SPP Port Idx 0 MAC addr

SPP has connected to PAKMAN....
SPP registered CPU port 4 with DPAA
SPP Port Idx 0 MAC addr
▒▒Kc▒▒▒▒g▒▒▒:N▒▒▒▒▒▒▒▒sRԤ▒h!▒ѕ▒▒▒▒▒▒▒Ʌ▒▒▒▒ͥ▒▒▒▒r▒▒B▒▒▒▒▒▒▒▒҂ʒ▒▒▒J▒5%▒Z▒▒ժ▒ʪ▒ ▒H▒h▒
Wɥ▒▒сB▒▒▒ʢj▒▒▒▒▒▒͍▒▒▒▒▒ѕ▒ͱJ卹jRԤ▒hԫ
W▒▒$▒$▒S▒T▒▒)▒&M▒M&H▒^H▒Z▒]▒▒a

Starting Initialization of FMAN0
***PPC PROCESSOR REV=2 load FMAN ucode***
Loading ucode for FMAN0, size: 6992, ver: 101.08.00
Starting Initialization of FMAN1
***PPC PROCESSOR REV=2 load FMAN ucode***
Loading ucode for FMAN1, size: 6992, ver: 101.08.00
Serdes Protocol: 0x10

Thank you

Mery · ‎06-26-2019

I also tried to load the vm image via an external usb. It seems it loads the image fine up to some point and then shows those strange characters:

rommon B10 > boot disk1:/asr9k-mini-px.vm-5.3.3

Boot Status 16
FAILED
Located asr9k-mini-px.vm-5.3.3, start cluster is 655362
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ios con0/RSP0/CPU0 is now available

Press RETURN to get started.

SPP has connected to PAKMAN....
SPP registered CPU port 4 with DPAA
SPP Port Idx 0 MAC addr
▒▒Kc▒▒▒g▒▒▒:N▒▒▒▒▒▒sRԤ▒hU▒ѕ▒▒▒▒▒▒▒Ʌ▒▒▒▒▒ͥ▒▒▒▒r▒▒B▒▒▒▒▒▒▒▒҂ʒ▒▒▒J▒5%▒Z▒▒ժ▒ʪ▒jR▒4▒
Wɥ▒▒сB▒▒▒ʢj▒▒▒▒▒▒͍▒▒▒▒▒ѕ▒ͱ▒J▒▒▒jRԤ▒hҫ
W▒▒▒▒$▒S▒T▒▒)▒&▒▒▒&$▒H+▒VW▒H▒H▒▒Starting Initialization of FMAN0
***PPC PROCESSOR REV=2 load FMAN ucode***
Loading ucode for FMAN0, size: 6992, ver: 101.08.00
Starting Initialization of FMAN1
***PPC PROCESSOR REV=2 load FMAN ucode***
Loading ucode for FMAN1, size: 6992, ver: 101.08.00
Serdes Protocol: 0x10

CPU Reset Reason = 0x0001
Initializing GIGE SW...
PPC P40X0 (partnum 0x8023), Revision 02.00, (Core Version 02.00)

Sys Clock: 100 Mhz
Core Clock: 1500 Mhz
Plat Clock: 800 Mhz
LBC Clock: 25 Mhz
MEM Clock: 1300 Mhz

Board Type: 0x100401
CPU Board => Rev: 0x3
=========
FPGA ver: 01.0f
CBC: 16.72

DTI programmed with latest image

Thanks

Mery · ‎07-02-2019

Hi,

Can anyone confirm if the ASR9001 can be booted from an external USB? So since it has bootflash faulty, can I make it bootable from an external USB and which is the procedure for that

Thank you in advance

Aleksandar Vidakovic · ‎07-03-2019

ASR9k stores the operating system on disk0:. During normal operation the OS is frequently writing and reading to disk0:, so if it's faulty, you can't really make much use of the ASR9k. Even if you turboboot from USB, the recommendation is to install the OS properly afterwards on disk0: and keep running from there. Xander's article https://community.cisco.com/t5/service-providers-documents/asr9000-xr-understanding-turboboot-and-initial-system-bring-up/ta-p/3146024 explains how to turboboot from USB.

hope this helps,

/Aleksandar

LaloRam · ‎08-10-2019

Hi Mery,

what is the current IOS-XR version of the ASR 9K?