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ASR9010 router alarm

Yuan Li
Spotlight
Spotlight
Dear all One of our ASR9010 router has alarm as below. RP/0/RSP0/CPU0:Oct 9 09:57:42.686 : shelfmgr[416]: %PLATFORM-SHELFMGR-0-MAX_RESET_BRINGDOWN : Can not boot node 0/RSP1/CPU0 A9K-RSP440-TR due to multiple resets, putting it IN_RESET state. The probable cause is an unexpected event on the node or a failure in communication with the node. Please refer to the Cisco ASR 9000 System Error Message Reference Guide for further information if needed. RP/0/RSP0/CPU0:Oct 9 09:57:47.689 : canb-server[155]: %PLATFORM-CANB_SERVER-7-CBC_PRE_RESET_NOTIFICATION : Node 0/RSP1/CPU0 , Power Cycle (0x05000000) We had reset this RSP line card yesterday, and alarm disappeared. What is the root reason?
2 Replies 2

xr-escalation
Level 1
Level 1
The RSP1 was apparently crashing too often, so the shelf manager decided to shut it down. The syslog should contain more information about the reason for repeated crashes.

/Aleksandar

3Dg4RIP
Level 1
Level 1

Hi, this is related to a Hardware Issues and need replace it.

 

Regards.