ASR9K Upgrade from 6.1.4 to 6.6.3 Error

jingp · ‎04-03-2020

Dear All,

I was upgrading from 6.1.4 to 6.6.3 but i cannot activate disk0:asr9k-k9sec-px-6.6.3 because of the errors below.

Hope you can help me with this issue. Thank you.

RP/0/RSP0/CPU0:router(admin)#install activate disk0:asr9k-k9sec-px-$
Fri Apr 3 11:11:20.502 BST
Install operation 47 '(admin) install activate disk0:asr9k-k9sec-px-6.1.4
synchronous' started by user 'admin' via CLI at 11:11:20 BST Fri Apr 03
2020.
Error: Cannot proceed with the activation because of the following package
Error: incompatibilities:
Error: asr9k-k9sec-supp-6.1.4 needs iosxr-gcp-fwding-6.1.4, or equivalent,
Error: to be active on the same nodes.
Error: asr9k-k9sec-supp-6.1.4 needs iosxr-routing-6.1.4, or equivalent, to
Error: be active on the same nodes.
Error: asr9k-k9sec-supp-6.1.4 needs iosxr-fwding-6.1.4, or equivalent, to
Error: be active on the same nodes.
Error: asr9k-k9sec-supp-6.1.4 needs iosxr-infra-6.1.4, or equivalent, to
Error: be active on the same nodes.
Error: asr9k-k9sec-supp-6.1.4 needs iosxr-os-6.1.4, or equivalent, to be
Error: active on the same nodes.
Error: asr9k-k9sec-supp-6.1.4 needs asr9k-fwding-6.1.4, or equivalent, to
Error: be active on the same nodes.
Error: asr9k-k9sec-supp-6.1.4 needs asr9k-base-6.1.4, or equivalent, to be
Error: active on the same nodes.
Error: asr9k-k9sec-supp-6.1.4 needs asr9k-os-supp-6.1.4, or equivalent, to
Error: be active on the same nodes.
Error: iosxr-security-6.1.4 needs iosxr-fwding-6.1.4, or equivalent, to be
Error: active on the same nodes.
Error: iosxr-security-6.1.4 needs iosxr-infra-6.1.4, or equivalent, to be
Error: active on the same nodes.
Error: iosxr-security-6.1.4 needs iosxr-os-6.1.4, or equivalent, to be
Error: active on the same nodes.
Error: Suggested steps to resolve this:
Error: - check the installation instructions.
Error: - activate or deactivate the specified packages on the specified
Error: nodes.
Install operation 47 failed at 11:11:47 BST Fri Apr 03 2020.

smilstea · ‎04-03-2020

What does show install active summary show you?

It looks like you already upgraded to 6.6.3 so you just need to install the 6.6.3 k9sec package not the 6.1.4 package.

The error message itself is complaining because you are trying to activate a single package in a different version of code, when upgrading or downgrading all packages currently active on the system must be upgraded or downgraded at the same time. You can add additional packages, SMUs, or SPs to the operation though.

Sam