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Participant

Cisco CUE IVR and DB interaction

Hi,

 

i have the need to cretae a IVR script that collect a digit string (input from caller) anche check versus a database if this string exist (returning true or false).

Is this possible using a CUE (not CCX) and if yes what licenses do i need?

Reading this doc:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_1/administration/guide/script/ivsamp.html

it looks possible?

Can you help me(confirming it if you have implemented similar scripts)?

Regards

Alessandro.

2 REPLIES 2
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Cisco Employee

Hi Alessandro,

I'm afraid you landed in the wrong forum since the products covered here are those running IOS XR (CRS-1/3/X, ASR9000, NCS6000 and XRv).

Best regards,

N.

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Sorry...i think so 

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