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LPTS Crash on ASR 9010

wj343
Level 1
Level 1

‎11-29-2019 10:51 AM

I've been experiencing a recurring LPTS crash (process lpts_pa) on my ASR9k, configured with redundant RSP440-SE's.

 

Looking on bug finder, I see CSCvo88296 which mentions a recurring LPTS crash on the ASR9010 platform. However, I'm running IOS XR 6.4.2 SP3, which should already include this SMU.

 

So far, I've had two crashes (09/18/2019 and 11/29/2019) since upgrading to this version of IOS XR. The reasons for the crash, based on the core dumps, have been completely different.

 

Crashed pid:352405 (pkg/bin/lpts_pa) Time:Wed Sep 18 05:05:46 2019

Thread:1 received signal:11 - SIGSEGV. Segmentation fault. Sender:kernel pid:1
Signal specific information: Signal code 2 - SEGV_ACCERR. No permission. Accessed BadAddr 0xffffffff at PC 0xd44b343.
Core dump file name:dumper_harddisk:/dumper/first.lpts_pa_326.20190918-050546.node0_RSP0_CPU0.x86.Z

    Stack Trace
#0 0xd44b343
#1 0xd44b625
#2 0xd44c9c1
#3 0x42165e1
#4 0x4205dc0
#5 0xd3b2dfc
#6 0xd3b2da4
#7 0xd3afcbb
#8 0x4201c70
#9 0x4202720

    Registers info
           EDI      ESI  EBP(fp)      EXX
  R0   00056095  00000001  041ff6cc  fd4ed998  
           EBX      EDX      ECX      EAX
  R4   00000032  00000000  00000000  00000000  
       EIP(pc)       CS      EFL      ESP
  R8   0d44b343  000000f3  00011202  041ff6a4  
            SS
  R12  000000fb  

                      DLL Info 
DLL path    Text addr.  Text size   Data addr.   Data size
/lib/libsysmgr.dll  0x0d339000  0x0001c000  0x0d355000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libcerrno.dll  0x0d356000  0x00003000  0x0d359000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libios.dll  0x0d35a000  0x00037000  0x0d391000  0x00002000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libinfra.dll  0x0d397000  0x00048000  0x0d3df000  0x00002000
/lib/libltrace.dll  0x0d3e3000  0x0000d000  0x0d3f0000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libpcds.dll  0x0d3f1000  0x00009000  0x0d3fa000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_platform_infra_ltrace.dll  0x0d3fb000  0x00002000  0x0d3fd000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libplatform.dll  0x0d3fe000  0x00017000  0x0d415000  0x00002000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libcsemlock.dll  0x0d417000  0x00003000  0x0d41a000  0x00001000
/lib/libc.dll  0x0d41e000  0x0007d000  0x0d49b000  0x00003000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libsafec.dll  0x0d4ab000  0x00009000  0x0d4b4000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_procfs_util.dll  0x0d4c1000  0x00005000  0x0d4c6000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libsyslog.dll  0x0d4c7000  0x00006000  0x0d4cd000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libbackplane.dll  0x0d4ce000  0x00002000  0x0d4d0000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libvkg_libslotinfo.dll  0x0d4d1000  0x00008000  0x0d4d9000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_cctl_client_api.dll  0x0d4e3000  0x00002000  0x0d4e5000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libnodeid.dll  0x0d4ea000  0x0000c000  0x0d4f6000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libvkg_libnodeid.dll  0x0d570000  0x00002000  0x0d572000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libinst_debug.dll  0x0d573000  0x00004000  0x0d577000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libdebug.dll  0x0d5f2000  0x00011000  0x0d603000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libnotify.dll  0x0d646000  0x00037000  0x0d67d000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_shmwin_pl_vm.dll  0x0d68f000  0x00002000  0x0d691000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libshmwin.dll  0x0d692000  0x00019000  0x0d6ab000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_mutex_monitor.dll  0x0d6b2000  0x00003000  0x0d6b5000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libviking_comm_area.dll  0x0d805000  0x00002000  0x0d807000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libchkpt.dll  0x0d80a000  0x00062000  0x0d86c000  0x00002000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libcdm.dll  0x0d90c000  0x00038000  0x0d944000  0x00004000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libsyncmgr.dll  0x0d985000  0x00003000  0x0d988000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/liblrdlib.dll  0x0e0b4000  0x00024000  0x0e0d8000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/libsysdb.dll  0x0e0ea000  0x0004f000  0x0e139000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/libsysdbutils.dll  0x0e13a000  0x00015000  0x0e14f000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libship.dll  0x0e150000  0x00009000  0x0e159000  0x00005000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libshmalloc.dll  0x0e193000  0x00005000  0x0e198000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/librmf.dll  0x0e19e000  0x0000c000  0x0e1aa000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libtlv.dll  0x0e1f2000  0x00004000  0x0e1f6000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/liblrdshared.dll  0x0e93e000  0x00007000  0x0e945000  0x00002000
/disk0/iosxr-infra-6.4.2/0x100305/lib/libbag.dll  0x0e96b000  0x0000e000  0x0e979000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/liblrdinv.dll  0x0ec8f000  0x00009000  0x0ec98000  0x00001000
/disk0/asr9k-base-6.4.2/0x100305/lib/liblrdplatinv.dll  0x0ecf8000  0x00008000  0x0ed00000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_rrwlock.dll  0x0edc5000  0x00005000  0x0edca000  0x00001000
/disk0/asr9k-base-6.4.2/0x100305/lib/libshelfmgrpi.dll  0x0f0ba000  0x00004000  0x0f0be000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/libsysdbbackend.dll  0x0f61f000  0x00006000  0x0f625000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/librsi.dll  0x11ade000  0x00010000  0x11aee000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/librsi_util.dll  0x11b20000  0x00004000  0x11b24000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/librsi_dbg.dll  0x11b4e000  0x00002000  0x11b50000  0x00001000
/disk0/iosxr-infra-6.4.2.sp3-1.0.0/0x100305/lib/libpa_tlv.dll  0x11b8c000  0x00004000  0x11b90000  0x00001000
/disk0/asr9k-fwding-6.4.2/0x100305/lib/liblpts_pa_fgid.dll  0x11c47000  0x00002000  0x11c49000  0x00001000
/disk0/iosxr-fwding-6.4.2/0x100305/lib/libital_shm.dll  0x11c7d000  0x00005000  0x11c82000  0x00001000
/disk0/iosxr-infra-6.4.2.sp3-1.0.0/0x100305/lib/libpa_ff_tlv.dll  0x11cc2000  0x00002000  0x11cc4000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/libbcdl.dll  0x11d11000  0x00014000  0x11d25000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/lib_pm_capi.dll  0x11ff0000  0x00002000  0x11ff2000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/libltimes.dll  0x1241b000  0x00003000  0x1241e000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/libip_addr.dll  0x12455000  0x00003000  0x12458000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libplatform_lnx_tpa.dll  0x08503000  0x00001000  0x08504000  0x00001000

Card type: 
        A9K-RSP440-SE

Crash Package Information:
        Package: iosxr-gcp-fwding-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-gcp-fwding, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-common-pd-fib-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-common-pd-fib, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-scfclient, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-os-mbi-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: asr9k-os-mbi, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-security-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-security, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-cpp-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: asr9k-cpp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-ce, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-ce, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-fpd-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: asr9k-fpd, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-diags-supp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-diags, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-mgbl-supp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-mgbl-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-mgbl, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-mcast-supp-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: asr9k-mcast-supp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-mcast-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-mcast, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-mpls-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-mpls, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-k9sec-supp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-fwding-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: asr9k-fwding, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-fwding-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-fwding, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-routing-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-routing, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-infra-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-infra, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-base-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: asr9k-base, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
Crashed pid:34439317 (pkg/bin/lpts_pa) Time:Fri Nov 29 12:18:21 2019

Thread:1 received signal:11 - SIGSEGV. Segmentation fault. Sender:kernel pid:1
Signal specific information: Signal code 1 - SEGV_MAPERR. Address not mapped. Accessed BadAddr 0x1 at PC 0x4216752.
Core dump file name:harddisk:/dumper/lpts_pa_326.20191129-121821.node0_RSP0_CPU0.x86.Z

    Stack Trace
#0 0x4216752
#1 0x4215a72
#2 0x4216235
#3 0x4204b18
#4 0xd3b2dfc
#5 0xd3b2da4
#6 0xd3afcbb
#7 0x4201c70
#8 0x4202720

    Registers info
           EDI      ESI  EBP(fp)      EXX
  R0   1300e55c  00000005  041ff700  fd4ed998  
           EBX      EDX      ECX      EAX
  R4   00000000  1300e55c  00000043  00000001  
       EIP(pc)       CS      EFL      ESP
  R8   04216752  000000f3  00011246  041ff700  
            SS
  R12  000000fb  

                      DLL Info 
DLL path    Text addr.  Text size   Data addr.   Data size
/lib/libsysmgr.dll  0x0d339000  0x0001c000  0x0d355000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libcerrno.dll  0x0d356000  0x00003000  0x0d359000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libios.dll  0x0d35a000  0x00037000  0x0d391000  0x00002000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libinfra.dll  0x0d397000  0x00048000  0x0d3df000  0x00002000
/lib/libltrace.dll  0x0d3e3000  0x0000d000  0x0d3f0000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libpcds.dll  0x0d3f1000  0x00009000  0x0d3fa000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_platform_infra_ltrace.dll  0x0d3fb000  0x00002000  0x0d3fd000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libplatform.dll  0x0d3fe000  0x00017000  0x0d415000  0x00002000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libcsemlock.dll  0x0d417000  0x00003000  0x0d41a000  0x00001000
/lib/libc.dll  0x0d41e000  0x0007d000  0x0d49b000  0x00003000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libsafec.dll  0x0d4ab000  0x00009000  0x0d4b4000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_procfs_util.dll  0x0d4c1000  0x00005000  0x0d4c6000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libsyslog.dll  0x0d4c7000  0x00006000  0x0d4cd000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libbackplane.dll  0x0d4ce000  0x00002000  0x0d4d0000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libvkg_libslotinfo.dll  0x0d4d1000  0x00008000  0x0d4d9000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_cctl_client_api.dll  0x0d4e3000  0x00002000  0x0d4e5000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libnodeid.dll  0x0d4ea000  0x0000c000  0x0d4f6000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libvkg_libnodeid.dll  0x0d570000  0x00002000  0x0d572000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libinst_debug.dll  0x0d573000  0x00004000  0x0d577000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libdebug.dll  0x0d5f2000  0x00011000  0x0d603000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libnotify.dll  0x0d646000  0x00037000  0x0d67d000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_mutex_monitor.dll  0x0d6b2000  0x00003000  0x0d6b5000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libviking_comm_area.dll  0x0d805000  0x00002000  0x0d807000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libchkpt.dll  0x0d80a000  0x00062000  0x0d86c000  0x00002000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libcdm.dll  0x0d90c000  0x00038000  0x0d944000  0x00004000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libsyncmgr.dll  0x0d985000  0x00003000  0x0d988000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/liblrdlib.dll  0x0e0b4000  0x00024000  0x0e0d8000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/libsysdb.dll  0x0e0ea000  0x0004f000  0x0e139000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/libsysdbutils.dll  0x0e13a000  0x00015000  0x0e14f000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libship.dll  0x0e150000  0x00009000  0x0e159000  0x00005000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libshmalloc.dll  0x0e193000  0x00005000  0x0e198000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/librmf.dll  0x0e19e000  0x0000c000  0x0e1aa000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libtlv.dll  0x0e1f2000  0x00004000  0x0e1f6000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/liblrdshared.dll  0x0e93e000  0x00007000  0x0e945000  0x00002000
/disk0/iosxr-infra-6.4.2/0x100305/lib/libbag.dll  0x0e96b000  0x0000e000  0x0e979000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/liblrdinv.dll  0x0ec8f000  0x00009000  0x0ec98000  0x00001000
/disk0/asr9k-base-6.4.2/0x100305/lib/liblrdplatinv.dll  0x0ecf8000  0x00008000  0x0ed00000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_rrwlock.dll  0x0edc5000  0x00005000  0x0edca000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/libsysdbbackend.dll  0x0f61f000  0x00006000  0x0f625000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/librsi.dll  0x11ade000  0x00010000  0x11aee000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/librsi_util.dll  0x11b20000  0x00004000  0x11b24000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/librsi_dbg.dll  0x11b4e000  0x00002000  0x11b50000  0x00001000
/disk0/iosxr-infra-6.4.2.sp3-1.0.0/0x100305/lib/libpa_tlv.dll  0x11b8c000  0x00004000  0x11b90000  0x00001000
/disk0/asr9k-fwding-6.4.2/0x100305/lib/liblpts_pa_fgid.dll  0x11c47000  0x00002000  0x11c49000  0x00001000
/disk0/iosxr-infra-6.4.2.sp3-1.0.0/0x100305/lib/libpa_ff_tlv.dll  0x11cc2000  0x00002000  0x11cc4000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/libbcdl.dll  0x11d11000  0x00014000  0x11d25000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/lib_pm_capi.dll  0x11ff0000  0x00002000  0x11ff2000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/libltimes.dll  0x1241b000  0x00003000  0x1241e000  0x00001000
/disk0/iosxr-infra-6.4.2/0x100305/lib/libip_addr.dll  0x12455000  0x00003000  0x12458000  0x00001000
/asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libplatform_lnx_tpa.dll  0x08503000  0x00001000  0x08504000  0x00001000

Card type: 
        A9K-RSP440-SE

Crash Package Information:
        Package: iosxr-gcp-fwding-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-gcp-fwding, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-common-pd-fib-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-common-pd-fib, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-scfclient, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-os-mbi-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: asr9k-os-mbi, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-security-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-security, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-cpp-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: asr9k-cpp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-ce, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-ce, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-fpd-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: asr9k-fpd, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-diags-supp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-diags, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-mgbl-supp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-mgbl-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-mgbl, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-mcast-supp-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: asr9k-mcast-supp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-mcast-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-mcast, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-mpls-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-mpls, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-k9sec-supp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-fwding-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: asr9k-fwding, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-fwding-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-fwding, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-routing-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-routing, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: iosxr-infra-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: iosxr-infra, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
        Package: asr9k-base-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie
        Package: asr9k-base, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie

Anyone have any suggestions on how this may be fixed?

Labels:
0 Helpful
3 Replies 3

smilstea
Cisco Employee
Cisco Employee

‎12-03-2019 10:27 AM

Another customer reported this and we filed a new defect, CSCvs00535. A SMU is available in 6.4.2 for this issue and fully supercedes the old SMU.

SMU Installation Impact: Hitless

Sam

0 Helpful

wj343
Level 1
Level 1
In response to smilstea

‎12-03-2019 10:30 AM

The Bug ID you mentioned references "LPTS_FM" and "large IPSLA setup". However, my issue involves process "lpts_pa" and I don't have any IPSLA configured at all. Would this SMU possibly fix my issue?

0 Helpful

smilstea
Cisco Employee
Cisco Employee
In response to wj343

‎12-03-2019 10:51 AM

You can see crashes in either lpts_fm or lpts_pa.

Your crash is decoding differently than what we know the crash to look like, I did some more digging and matched the stack decode with CSCvk09269. There is no fix in 6.4.2 via SMU. Since you have RSP440 this is the last release supporting that hardware, I would recommend filing a SR with TAC to see if a SMU request can be raised for 6.4.2.

I would still recommend installing the other SMU as the first fix was incomplete.

 

Sam

0 Helpful
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