11-29-2019 10:51 AM
I've been experiencing a recurring LPTS crash (process lpts_pa) on my ASR9k, configured with redundant RSP440-SE's.
Looking on bug finder, I see CSCvo88296 which mentions a recurring LPTS crash on the ASR9010 platform. However, I'm running IOS XR 6.4.2 SP3, which should already include this SMU.
So far, I've had two crashes (09/18/2019 and 11/29/2019) since upgrading to this version of IOS XR. The reasons for the crash, based on the core dumps, have been completely different.
Crashed pid:352405 (pkg/bin/lpts_pa) Time:Wed Sep 18 05:05:46 2019 Thread:1 received signal:11 - SIGSEGV. Segmentation fault. Sender:kernel pid:1 Signal specific information: Signal code 2 - SEGV_ACCERR. No permission. Accessed BadAddr 0xffffffff at PC 0xd44b343. Core dump file name:dumper_harddisk:/dumper/first.lpts_pa_326.20190918-050546.node0_RSP0_CPU0.x86.Z Stack Trace #0 0xd44b343 #1 0xd44b625 #2 0xd44c9c1 #3 0x42165e1 #4 0x4205dc0 #5 0xd3b2dfc #6 0xd3b2da4 #7 0xd3afcbb #8 0x4201c70 #9 0x4202720 Registers info EDI ESI EBP(fp) EXX R0 00056095 00000001 041ff6cc fd4ed998 EBX EDX ECX EAX R4 00000032 00000000 00000000 00000000 EIP(pc) CS EFL ESP R8 0d44b343 000000f3 00011202 041ff6a4 SS R12 000000fb DLL Info DLL path Text addr. Text size Data addr. Data size /lib/libsysmgr.dll 0x0d339000 0x0001c000 0x0d355000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libcerrno.dll 0x0d356000 0x00003000 0x0d359000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libios.dll 0x0d35a000 0x00037000 0x0d391000 0x00002000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libinfra.dll 0x0d397000 0x00048000 0x0d3df000 0x00002000 /lib/libltrace.dll 0x0d3e3000 0x0000d000 0x0d3f0000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libpcds.dll 0x0d3f1000 0x00009000 0x0d3fa000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_platform_infra_ltrace.dll 0x0d3fb000 0x00002000 0x0d3fd000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libplatform.dll 0x0d3fe000 0x00017000 0x0d415000 0x00002000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libcsemlock.dll 0x0d417000 0x00003000 0x0d41a000 0x00001000 /lib/libc.dll 0x0d41e000 0x0007d000 0x0d49b000 0x00003000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libsafec.dll 0x0d4ab000 0x00009000 0x0d4b4000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_procfs_util.dll 0x0d4c1000 0x00005000 0x0d4c6000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libsyslog.dll 0x0d4c7000 0x00006000 0x0d4cd000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libbackplane.dll 0x0d4ce000 0x00002000 0x0d4d0000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libvkg_libslotinfo.dll 0x0d4d1000 0x00008000 0x0d4d9000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_cctl_client_api.dll 0x0d4e3000 0x00002000 0x0d4e5000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libnodeid.dll 0x0d4ea000 0x0000c000 0x0d4f6000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libvkg_libnodeid.dll 0x0d570000 0x00002000 0x0d572000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libinst_debug.dll 0x0d573000 0x00004000 0x0d577000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libdebug.dll 0x0d5f2000 0x00011000 0x0d603000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libnotify.dll 0x0d646000 0x00037000 0x0d67d000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_shmwin_pl_vm.dll 0x0d68f000 0x00002000 0x0d691000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libshmwin.dll 0x0d692000 0x00019000 0x0d6ab000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_mutex_monitor.dll 0x0d6b2000 0x00003000 0x0d6b5000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libviking_comm_area.dll 0x0d805000 0x00002000 0x0d807000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libchkpt.dll 0x0d80a000 0x00062000 0x0d86c000 0x00002000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libcdm.dll 0x0d90c000 0x00038000 0x0d944000 0x00004000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libsyncmgr.dll 0x0d985000 0x00003000 0x0d988000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/liblrdlib.dll 0x0e0b4000 0x00024000 0x0e0d8000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/libsysdb.dll 0x0e0ea000 0x0004f000 0x0e139000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/libsysdbutils.dll 0x0e13a000 0x00015000 0x0e14f000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libship.dll 0x0e150000 0x00009000 0x0e159000 0x00005000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libshmalloc.dll 0x0e193000 0x00005000 0x0e198000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/librmf.dll 0x0e19e000 0x0000c000 0x0e1aa000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libtlv.dll 0x0e1f2000 0x00004000 0x0e1f6000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/liblrdshared.dll 0x0e93e000 0x00007000 0x0e945000 0x00002000 /disk0/iosxr-infra-6.4.2/0x100305/lib/libbag.dll 0x0e96b000 0x0000e000 0x0e979000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/liblrdinv.dll 0x0ec8f000 0x00009000 0x0ec98000 0x00001000 /disk0/asr9k-base-6.4.2/0x100305/lib/liblrdplatinv.dll 0x0ecf8000 0x00008000 0x0ed00000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_rrwlock.dll 0x0edc5000 0x00005000 0x0edca000 0x00001000 /disk0/asr9k-base-6.4.2/0x100305/lib/libshelfmgrpi.dll 0x0f0ba000 0x00004000 0x0f0be000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/libsysdbbackend.dll 0x0f61f000 0x00006000 0x0f625000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/librsi.dll 0x11ade000 0x00010000 0x11aee000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/librsi_util.dll 0x11b20000 0x00004000 0x11b24000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/librsi_dbg.dll 0x11b4e000 0x00002000 0x11b50000 0x00001000 /disk0/iosxr-infra-6.4.2.sp3-1.0.0/0x100305/lib/libpa_tlv.dll 0x11b8c000 0x00004000 0x11b90000 0x00001000 /disk0/asr9k-fwding-6.4.2/0x100305/lib/liblpts_pa_fgid.dll 0x11c47000 0x00002000 0x11c49000 0x00001000 /disk0/iosxr-fwding-6.4.2/0x100305/lib/libital_shm.dll 0x11c7d000 0x00005000 0x11c82000 0x00001000 /disk0/iosxr-infra-6.4.2.sp3-1.0.0/0x100305/lib/libpa_ff_tlv.dll 0x11cc2000 0x00002000 0x11cc4000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/libbcdl.dll 0x11d11000 0x00014000 0x11d25000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/lib_pm_capi.dll 0x11ff0000 0x00002000 0x11ff2000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/libltimes.dll 0x1241b000 0x00003000 0x1241e000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/libip_addr.dll 0x12455000 0x00003000 0x12458000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libplatform_lnx_tpa.dll 0x08503000 0x00001000 0x08504000 0x00001000 Card type: A9K-RSP440-SE Crash Package Information: Package: iosxr-gcp-fwding-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-gcp-fwding, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-common-pd-fib-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-common-pd-fib, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-scfclient, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-os-mbi-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: asr9k-os-mbi, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-security-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-security, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-cpp-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: asr9k-cpp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-ce, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-ce, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-fpd-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: asr9k-fpd, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-diags-supp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-diags, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-mgbl-supp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-mgbl-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-mgbl, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-mcast-supp-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: asr9k-mcast-supp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-mcast-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-mcast, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-mpls-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-mpls, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-k9sec-supp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-fwding-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: asr9k-fwding, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-fwding-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-fwding, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-routing-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-routing, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-infra-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-infra, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-base-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: asr9k-base, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
Crashed pid:34439317 (pkg/bin/lpts_pa) Time:Fri Nov 29 12:18:21 2019 Thread:1 received signal:11 - SIGSEGV. Segmentation fault. Sender:kernel pid:1 Signal specific information: Signal code 1 - SEGV_MAPERR. Address not mapped. Accessed BadAddr 0x1 at PC 0x4216752. Core dump file name:harddisk:/dumper/lpts_pa_326.20191129-121821.node0_RSP0_CPU0.x86.Z Stack Trace #0 0x4216752 #1 0x4215a72 #2 0x4216235 #3 0x4204b18 #4 0xd3b2dfc #5 0xd3b2da4 #6 0xd3afcbb #7 0x4201c70 #8 0x4202720 Registers info EDI ESI EBP(fp) EXX R0 1300e55c 00000005 041ff700 fd4ed998 EBX EDX ECX EAX R4 00000000 1300e55c 00000043 00000001 EIP(pc) CS EFL ESP R8 04216752 000000f3 00011246 041ff700 SS R12 000000fb DLL Info DLL path Text addr. Text size Data addr. Data size /lib/libsysmgr.dll 0x0d339000 0x0001c000 0x0d355000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libcerrno.dll 0x0d356000 0x00003000 0x0d359000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libios.dll 0x0d35a000 0x00037000 0x0d391000 0x00002000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libinfra.dll 0x0d397000 0x00048000 0x0d3df000 0x00002000 /lib/libltrace.dll 0x0d3e3000 0x0000d000 0x0d3f0000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libpcds.dll 0x0d3f1000 0x00009000 0x0d3fa000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_platform_infra_ltrace.dll 0x0d3fb000 0x00002000 0x0d3fd000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libplatform.dll 0x0d3fe000 0x00017000 0x0d415000 0x00002000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libcsemlock.dll 0x0d417000 0x00003000 0x0d41a000 0x00001000 /lib/libc.dll 0x0d41e000 0x0007d000 0x0d49b000 0x00003000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libsafec.dll 0x0d4ab000 0x00009000 0x0d4b4000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_procfs_util.dll 0x0d4c1000 0x00005000 0x0d4c6000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libsyslog.dll 0x0d4c7000 0x00006000 0x0d4cd000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libbackplane.dll 0x0d4ce000 0x00002000 0x0d4d0000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libvkg_libslotinfo.dll 0x0d4d1000 0x00008000 0x0d4d9000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_cctl_client_api.dll 0x0d4e3000 0x00002000 0x0d4e5000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libnodeid.dll 0x0d4ea000 0x0000c000 0x0d4f6000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libvkg_libnodeid.dll 0x0d570000 0x00002000 0x0d572000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libinst_debug.dll 0x0d573000 0x00004000 0x0d577000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libdebug.dll 0x0d5f2000 0x00011000 0x0d603000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libnotify.dll 0x0d646000 0x00037000 0x0d67d000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_mutex_monitor.dll 0x0d6b2000 0x00003000 0x0d6b5000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libviking_comm_area.dll 0x0d805000 0x00002000 0x0d807000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libchkpt.dll 0x0d80a000 0x00062000 0x0d86c000 0x00002000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libcdm.dll 0x0d90c000 0x00038000 0x0d944000 0x00004000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libsyncmgr.dll 0x0d985000 0x00003000 0x0d988000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/liblrdlib.dll 0x0e0b4000 0x00024000 0x0e0d8000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/libsysdb.dll 0x0e0ea000 0x0004f000 0x0e139000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/libsysdbutils.dll 0x0e13a000 0x00015000 0x0e14f000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libship.dll 0x0e150000 0x00009000 0x0e159000 0x00005000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libshmalloc.dll 0x0e193000 0x00005000 0x0e198000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/librmf.dll 0x0e19e000 0x0000c000 0x0e1aa000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libtlv.dll 0x0e1f2000 0x00004000 0x0e1f6000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/liblrdshared.dll 0x0e93e000 0x00007000 0x0e945000 0x00002000 /disk0/iosxr-infra-6.4.2/0x100305/lib/libbag.dll 0x0e96b000 0x0000e000 0x0e979000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/liblrdinv.dll 0x0ec8f000 0x00009000 0x0ec98000 0x00001000 /disk0/asr9k-base-6.4.2/0x100305/lib/liblrdplatinv.dll 0x0ecf8000 0x00008000 0x0ed00000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/lib_rrwlock.dll 0x0edc5000 0x00005000 0x0edca000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/libsysdbbackend.dll 0x0f61f000 0x00006000 0x0f625000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/librsi.dll 0x11ade000 0x00010000 0x11aee000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/librsi_util.dll 0x11b20000 0x00004000 0x11b24000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/librsi_dbg.dll 0x11b4e000 0x00002000 0x11b50000 0x00001000 /disk0/iosxr-infra-6.4.2.sp3-1.0.0/0x100305/lib/libpa_tlv.dll 0x11b8c000 0x00004000 0x11b90000 0x00001000 /disk0/asr9k-fwding-6.4.2/0x100305/lib/liblpts_pa_fgid.dll 0x11c47000 0x00002000 0x11c49000 0x00001000 /disk0/iosxr-infra-6.4.2.sp3-1.0.0/0x100305/lib/libpa_ff_tlv.dll 0x11cc2000 0x00002000 0x11cc4000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/libbcdl.dll 0x11d11000 0x00014000 0x11d25000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/lib_pm_capi.dll 0x11ff0000 0x00002000 0x11ff2000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/libltimes.dll 0x1241b000 0x00003000 0x1241e000 0x00001000 /disk0/iosxr-infra-6.4.2/0x100305/lib/libip_addr.dll 0x12455000 0x00003000 0x12458000 0x00001000 /asr9k-os-6.4.2.sp3-1.0.0/0x100305/lib/libplatform_lnx_tpa.dll 0x08503000 0x00001000 0x08504000 0x00001000 Card type: A9K-RSP440-SE Crash Package Information: Package: iosxr-gcp-fwding-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-gcp-fwding, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-common-pd-fib-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-common-pd-fib, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-scfclient, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-os-mbi-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: asr9k-os-mbi, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-security-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-security, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-cpp-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: asr9k-cpp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-ce, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-ce, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-fpd-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: asr9k-fpd, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-diags-supp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-diags, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-mgbl-supp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-mgbl-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-mgbl, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-mcast-supp-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: asr9k-mcast-supp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-mcast-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-mcast, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-mpls-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-mpls, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-k9sec-supp, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-fwding-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: asr9k-fwding, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-fwding-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-fwding, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-routing-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-routing, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: iosxr-infra-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: iosxr-infra, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie Package: asr9k-base-6.4.2.sp3, Source: By iox-lnx-smu4 in /san2/EFR/sp_r64x_6_4_2/workspace for pie Package: asr9k-base, Source: By iox-lnx-051 in /auto/srcarchive17/prod/6.4.2/asr9k-px/ws for pie
Anyone have any suggestions on how this may be fixed?
12-03-2019 10:27 AM
Another customer reported this and we filed a new defect, CSCvs00535. A SMU is available in 6.4.2 for this issue and fully supercedes the old SMU.
SMU Installation Impact: | Hitless |
Sam
12-03-2019 10:30 AM
The Bug ID you mentioned references "LPTS_FM" and "large IPSLA setup". However, my issue involves process "lpts_pa" and I don't have any IPSLA configured at all. Would this SMU possibly fix my issue?
12-03-2019 10:51 AM
You can see crashes in either lpts_fm or lpts_pa.
Your crash is decoding differently than what we know the crash to look like, I did some more digging and matched the stack decode with CSCvk09269. There is no fix in 6.4.2 via SMU. Since you have RSP440 this is the last release supporting that hardware, I would recommend filing a SR with TAC to see if a SMU request can be raised for 6.4.2.
I would still recommend installing the other SMU as the first fix was incomplete.
Sam
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