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Affects of Changing the Domain Name in ISE CLI

I have a customer that has 2 ISE nodes 3.3 in a deployment. The nodes are VMs. When the nodes were originally configured they used a domain name that they don't really use anymore. Now they want to change the domain name in the CLI of the ISE node...

VLAN routing

My network consists of a switchA, B, C and Fierwall. I am connecting AP to switchA.The DHCP pool for this AP (VLAN5) and for the clients that connect to it (VLAN6) is on this switchA.In addition, this switchA has a VLAN for management (VLAN100).Commu...

Now in Public Preview: Duo's Microsoft Entra ID EAM Integration

Now in public preview: Duo integration with Microsoft Entra ID External Authentication Methods (EAM) Duo integrates with Microsoft Entra ID as an external authentication method to add two-factor authentication to Entra ID logons, offering inline use...

sntc access and training

Need help with customer access to the sntc portal and education.

Access Point reloads with reason Image upgrade.

I have seen on few Access Points that the AP reloads with reason: Image upgrade. Post checking the logs in Prime I can the below message in event log :"'802.11a/n/ac' interface of AP ' TEST-AP12'associated to controller 'TEST-S8-WLC1(10.128.50.41)' i...

Group deployment is stuck

I attempted to deploy a change to an existing policy group and the task got stuck in a "scheduled" state for a long period of time. I cleared the stuck task with the API call as detailed here but now the policy deployment is stuck. Any change I attem...

ISE 3.2.0.542 - uploading Cisco Secure Client 5.1.6.103 Failed!

Hello!Tried to upload Cisco Secure Client 5.1.6.103 to ISE 3.2.0.542 for further Posture Implementation, but failed due to following error: "File to Upload too large!". File is cisco-secure-client-win-5.1.6.103-webdeploy-k9.pkg and size is 148 MB.Mea...

Bug CSCvf85339 no resolution yet

Update 20/11/24TAC replied: Unfortunately, there is no current workaround for this issue as per the bug documentation. The bug is categorized as an enhancement, indicating that it is a feature request rather than a defect in the software. The status ...

Remote LEAF Control Plane

hello, if a pod fails where a remote leaf is connected then it will connect to a spine in anither pod (as long as the option for that is anbbled (in the system settings)). but how am i able to check under the hood to whcih spine the control plane of ...

Client experiencing issues with inventory import to SNTC Portal

Hi team, Inside sales rep here with a client who purchased a SmartNet contract and is unable to upload his inventory into the SNTC portal at services.cisco.com. Uploading his .csv file apparently gives him a bunch of errors. Level 1 tech support has ...

Phone number cannot be called in sandbox tenant

Hello all! I am having an issue where the number that is assigned to my Webex Connect sandbox cannot be called. Whenever I try I get a fast busy or a message that the number cannot be reached. I ran into this before where the issue was that I had not...

Interface output drops

Hello, what could be the cause of interface output drops between two Cisco devices? This is what I have: SW Catalyst interface giga1/0/24 ---------to-------- ASA giga0/0. It is a direct link (no other devices in the middle) Both ends of the link aut...

Cisco AMP Connector Upgrade

I have a group of devices running Windows 10 and Windows 11 that are not auto-upgrading from Version 6.0.9.10685 to the latest version, 8.4.2.30317. This issue seems isolated to a specific group of devices, even though they are under the same policy ...

Cherry pick call from contact service queue

I have a use case for supervisors who are in a not ready state to be able to see calls in the queue and answer them. Is there way to accept a queued call via the API or Desktop SDK? I've tried with the Accept Task API but it doesn't work and the doc ...

CER not discovering analog devices using subnets

I have CER setup and it has discovered all the ip phones using subnets. We have a handful of cordless analog phones that are connected via VG's and these devices are not being discovered. The Subnets of the VG's fall inside the range that CER is se...

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