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C3560X 故障排查

CiscoLearn
Beginner
Beginner
本帖最后由 CiscoLearn 于 2016-12-22 09:15 编辑
最近公司的一台C3560E每周都会自动重启,导致网络中断5分钟,我查不出具体的原因?有哪位大神能协助帮忙能如何查出原因吗?
7 条回复7

one-time
Expert
Expert
感谢您的提问!:)稍后会有小伙伴为您解答的!:)

Fusen Huang
Cisco Employee
Cisco Employee
#show version 看一下 reset by ...
#dir flash: 看一下有没有crashinfo,如果有,可以 more flash:crashinfo
#如果重启时间比较固定,可以接电脑,收集console 信息
#如果有条件,就搭建一个syslog server
#可以看看 IOS 版本是不是已经 deferred 了

CiscoLearn
Beginner
Beginner
本帖最后由 CiscoLearn 于 2016-12-21 15:42 编辑
1.#show version
Cisco IOS Software, C3560E Software (C3560E-UNIVERSALK9-M), Version 12.2(55)SE5, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Thu 09-Feb-12 18:32 by prod_rel_team
Image text-base: 0x00003000, data-base: 0x02800000
ROM: Bootstrap program is C3560E boot loader
BOOTLDR: C3560E Boot Loader (C3560X-HBOOT-M) Version 12.2(53r)SE2, RELEASE SOFTWARE (fc1)
CSSW2 uptime is 4 hours, 46 minutes
System returned to ROM by power-on
System image file is "flash:/c3560e-universalk9-mz.122-55.SE5/c3560e-universalk9-mz.122-55.SE5.bin"
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
License Level: ipbase
License Type: Permanent
Next reload license Level: ipbase
cisco WS-C3560X-24P (PowerPC405) processor (revision A0) with 262144K bytes of memory.
Processor board ID FDO1713P0KF
Last reset from power-on
3 Virtual Ethernet interfaces
1 FastEthernet interface
28 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.
512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : BC:16:65:6C:43:00
Motherboard assembly number : 73-12555-08
Motherboard serial number : FDO17130AV8
Model revision number : A0
Motherboard revision number : A0
Model number : WS-C3560X-24P-S
Daughterboard assembly number : 800-32786-02
Daughterboard serial number : FDO16441MVZ
System serial number : FDO1713P0KF
Top Assembly Part Number : 800-31329-07
Top Assembly Revision Number : B0
Version ID : V04
CLEI Code Number : COMJS00ARD
Hardware Board Revision Number : 0x04
Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 30 WS-C3560X-24P 12.2(55)SE5 C3560E-UNIVERSALK9-M
Configuration register is 0xF
-----------------------------------------------------------------------------------------------------------------------------
2.#dir flash:
Directory of flash:/
2 -rwx 1876 Mar 31 1993 04:52:06 +08:00 vlan.dat
3 -rwx 4120 Dec 19 2015 11:02:26 +08:00 multiple-fs
4 -rwx 3829 Dec 19 2015 11:02:26 +08:00 config.text
5 -rwx 1934 Dec 19 2015 11:02:26 +08:00 private-config.text
6 drwx 512 Mar 1 1993 08:09:05 +08:00 c3560e-universalk9-mz.122-55.SE5
57671680 bytes total (38007296 bytes free)
3.重启时间不是固定的,另外,时间是没有同步的。
4.搭建syslog server这个没尝试过,不太懂。

huoran1234
Participant
Participant
有点儿怀疑是电力问题。。你看看是不是电源松了啊
没有log server确实麻烦,因为一重启日志就没有了

CiscoLearn
Beginner
Beginner
我觉得也是电源有问题,已经把交换机拿去维修了。

pxhen
Participant
Participant
带X机器支持双电源,可以用双电源供电试试,即使电源出问题,也不可能两个电源同时出问题;
不会是停电所致吧?

CiscoLearn
Beginner
Beginner
厂家已检查,是主板发生故障了
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