服务支持讨论区

New purchasing IE3300 switch cannot boot normally

Christopher ChooPlease check the attached power up video and press express button for IE3300 switch. This switch cannot boot normally. Please help to check and support. The serial number is FCW2825Y8JB. I use Putty connect and cannot go to privilege ...

如何在Nexus平台上禁止使用基于密码认证的SSH来登录设备？

公司现有Nexus平台，信息如下： Cisco-N93360-SW4-2# sh ver Cisco Nexus Operating System (NX-OS) Software TAC support: http://www.cisco.com/tac Copyright (C) 2002-2022, Cisco and/or its affiliates. ... Software BIOS: version 05.47 NXOS: version 10.3(2) [Featur...

meraki firewall mx67或mx68 Unreachable

在meraki Doshboard上看到防火墙mx67 Unreachable状态，wan也是down的但实际网络正常，这个站点的交换机，ap状态都显示正常，能ping到wan口ip,能通过防火墙去到internet,pe和ce也都能ping通。

已解决! SNTP(24X7X4) of Smart Net Total Care, what means for "P"?

SNTP(24X7X4) of Smart Net Total Care, what means for "P"?

Cisco 9316D switch port 400G port identified as 800G (2X400G)

This switch port is 400G, and when we plug in a 400G module, it shows 2X400G-DR4. I would like to ask if there is any command that can make the switch operating system identify whether the current port is 400G or 800G. It seems that this device recog...

请问exanic_capture过滤dport返回EXANICCTL_RX_FILTER_ADD_IP报错, 正确的解决方式是什么

运行 exanic-capture -i exanic0:0 dport 21000, 返回error adding filter: EXANICCTL_RX_FILTER_ADD_IP failed: Cannot allocate memory压缩内存好像不会立刻生效, 我应该用c++自己写一个清理0-127 filter_id的工具吗, 除了filter数量超过128个和"不太直观的"内存问题, 还有其他可能的原因导致这个报错吗.另外文档和c++头文件中对filter管理的解释不太清晰, ...

已解决! 请问思科怎么开case报修？

请问怎么在思科官网开case报修？以前没操作过，求教下具体操作流程，谢谢！

思科有多少种技术支持服务合同？

有没有人能告知下思科的技术服务合同多少种，以及区别？最近我们公司买设备的时候买了CX leve1的服务级别合同，，除了CX leve1我还看见有CX level2的合同，这2种合同都可以提供技术支持以及Cisco开case我想了解下，除了这CX level的合同以外，Cisco还有什么其他技术支持的服务合同（如果可以请提供给我相关名字），能够开case的让cisco提供技术支持的

Hi all, I'm having some serious technical issues with establishin

Hi all, I'm having some serious technical issues with establishing a site-to-site VPN to Symantec's Web Security Service (WSS). Getting technical support to help is also really really painful. After three months of pulling my hair out I finally had ...