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mcarassale
Beginner

Cisco API Software Suggestion not returing any data ( S3_NO_REC_FOUND)

Hi Team,

 

im trying to lookup via Cisco API call a Software suggestion for a Cisco 5545-X, but i get nothing back with Error Code S3_NO_REC_FOUND.

Im sure im using the right ProductId which is ASA5545, whi i see is still under support until 2025-09-30

 

https://api.cisco.com/software/suggestion/v2/suggestions/software/productIds/ASA5545

 

paginationResponseRecord": {
        "pageIndex""1",
        "lastIndex""1",
        "totalRecords""1",
        "pageRecords""1",
        "title""Software Suggestions"
    },
    "productList": [
        {
            "id""1",
            "product": {
                "basePID""ASA5545",
                "mdfId""284143130",
                "productName""ASA 5545-X Adaptive Security Appliance",
                "softwareType""Adaptive Security Appliance (ASA) Software"
            },
            "suggestions": [
                {
                    "id""",
                    "isSuggested""",
                    "releaseFormat1""",
                    "releaseFormat2""",
                    "releaseDate""",
                    "majorRelease""",
                    "releaseTrain""",
                    "releaseLifeCycle""",
                    "relDispName""",
                    "trainDispName""",
                    "errorDetailsResponse": {
                        "errorCode""S3_NO_REC_FOUND",
                        "errorDescription""No records Found",
                        "suggestedAction""Supply Valid input parameters",
                        "inputIdentifier""ASA5545"
                    }
                }
            ]
        }
    ],
    "status""Success",
    "errorDetailsResponse"null

 

Can someone advice what the problem could be?

 

 

2 REPLIES 2
balaji.bandi
VIP Guru

Not sure - what happend while you doing query : i am sure you have enough rights to get information

 

"suggestedAction": "Supply Valid input parameters",

 

 

https://developer.cisco.com/docs/support-apis/#!software-suggestion/error-codes

 

for testing query do any other see you get any results.

 

BB

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hi, 

 

yes it works for other Products IDs

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