Prime Infrastructure integration with ServiceNow

[senmani@cisco.com]

Hi team,

Does anyone have worked on Prime Infrastructure integration with ServiceNow to get a full inventory of devices (wifi & wireless devices).

I guess PI does not have direct integration with ServiceNow? We are looking at the possibility to leverage the API to pull the inventory data (using PI API to pull a listing of the inventory ?). Any pointers or reference please...

Thanks 

Senthil

[npetrele]

I don't know anything about ServiceNow, but you should probably contact them instead of Cisco if you want to use their software for this purpose.  If you want to use a Cisco API to do this sort of thing, check out the RisPort70 API.

[senmani@cisco.com · Accepted solution]

Thanks for your reply. For PI-ServiceNow integration using API, the customer had asked us to provide Cisco Prime APIs details ...and I found Cisco API in https://developer.cisco.com/site/prime-infrastructure/documents/api-reference/rest-api-v3-6/v4/data/InventoryDetails@_docs/ 

[Flavio Miranda]

Hi

 I have found this doc. on the service now forum.

https://community.servicenow.com/community?id=community_article&sys_id=7a58abe7dbd56c5066f1d9d96896193e 

[senmani@cisco.com]

Thanks Falvio, and the shared link is helpful.