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Community Manager


Cisco Designated VIPs - Class of 2013


The Cisco Designated VIP program recognizes the top external individual contributors in Cisco's online communities, including the Cisco Support Community (CSC), Cisco Learning Network (CLN) and the Cisco Developers Network (CDN).  Cisco Designated VIPs are recognized by their peers for their expertise and tireless contributions, and their abundant participation is vital to community success. With this program, Cisco formally recognizes the positive, valuable influence our top individual members exert on the communities overall.


To learn more, please visit our  FAQ


See the Class of 2013



Top Contributors

      See if you are listed on our Top Contributors page today.


Top Overall  as of 1/25/2013
1. Rob Huffman 33,154
2. Paolo Bevilacqua 26,896
3. Jon Marshall 24,568
4. Giuseppe Larosa 17,652
5. Richard Burts 16,993
Top Monthly as of 1/25/2013
1. Harmit Singh 266
2. rajs2 168
3. jcarvaja 114
4. Edison Ortiz 109
5.Jonathan Rodriguez 88


Cisco Designated VIP Corner

VIP Endorsed Discussions
Establish Meetme call using analog phones via FXO?     
  Endorsed by Chris Deren
3905 needs to be rebooted after call drop.
  Endorsed by Rob Huffman,Paolo Bevilacqua
Cisco 1941 Ethernet Interface Question
  Endorsed by Richard Burts
VIP Authored Documents
Campus Network Design Guideline
By Marwan Alshawi
October 13, 2012
TEL5(3.0) FXO Trunks with CCA 3.0
By Steven DiStefano
February 11, 2011
Find More Endorsed
Discussions >


Cisco Press Special Offer     

If you want to be up-to-date on Cisco technologies and solutions, Cisco certifications and hear from Cisco experts then you need to get a Cisco Press product. Cisco Press is the only authorized publisher for Cisco certification and network technology self-study resources.


Receive 30% off your purchase at; simply use code NETPRO when you check out.


Find Out More


New Cisco Press Books


CCNA Voice 640-461 Official Cert Guide and LiveLessons Bundle

ISBN-10: 1-58720-427-4
        By David Schulz, Jeremy Cioara, Michael Valentine.
        Published by Cisco Press.
        Series: LiveLessons.
        Published: Dec 27, 2012


CCNA Security 640-554 Official Cert Guide and LiveLessons Bundle

        ISBN-10: 1-58720-426-6
        By Keith Barker, Scott Morris.
        Published by Cisco Press.
        Series: LiveLessons.
        Published: Dec 13, 2012



Top Contributor Interview

Marvin Rhoads: Topping Cisco Support Community Leaderboards


A network engineer with Presidio Networked Solutions, Marvin Rhoads is a top contributor in the Network Management, Optical, and Security Management forums. Asked why he does it, he says, "My main motivation is continuous learning, which is one of the reasons I continue to do hands-on engineering after almost 30 years in the industry. I've concluded that the best way to learn something is to teach someone."


Find Out More



Ask the Experts

Community Spotlight Awards

The current awardees are:

  • Member's Choice
    Chris Lileikis
  • Mobile App Contributor
    Mohammed Mahmood
  • Doc/Video Contributor
    Steven Davidson
  • Rookie Award
    Muhammad Thanveer

The  Community Spotlight Awards recognize members whose significant  contributions demonstrate leadership and commitment to their peers                within the Cisco Learning Network (CLN) Cisco Support  Community (CSC) and the Cisco Developers Network (CDN). These awards are designed to recognize and thank  individuals who help make our communities the premier online destination  for Cisco               enthusiasts.


Find Out More >


Ask the Experts Installing, Configuring and Troubleshooting Cisco Unified Meeting Placey

Learn and ask questions about different MeetingPlace deployment types, what they include and require, and what they are capable of,  as well as installation, upgrade, migration and troubleshooting processes with Cisco expert Dejan Petrovic.

  Ends Feb 8, 2013 - Join the Discussion
Ask the Experts Managing Converged Infrastructure Using Prime

Learn and ask questions about managing your wired and wireless infrastructure using the converged Prime Infrastructure Application with Cisco expert Tejas Shah.

  Ends Feb 8, 2013 -  Join the Discussion
Ask the Experts Firewall Security and Troubleshooting VPN for Adaptive Security Appliances
  Learn and ask questions regarding firewall security for Cisco Adaptive Security Appliance(ASA) and VPN troubleshooting in Cisco Adaptive Security Appliance (ASA) with Cisco expert Bhavik Joshi.
  Ends Feb 8, 2013 - Join the Discussion


Ask the Experts Coming Soon!  Using The Cisco Technical Support Mobile App to Resolve Your Technical Issues
  Learn and ask questions about how to effectively use the app to resolve your issues, stay updated with the latest news, and improve  your technical knowledge with Cisco Support Community expert Kent Wong.
  Starts Feb 11, 2013
Ask the Experts Coming Soon!  Introduction to Cisco Unified Computing System Central
  Learn and ask questions about the basics of Cisco UCS Central tool and its applications and features with Cisco expert Chetan Parik.
  Starts Feb 11, 2013


Recent Blogs

Wireless Hacking
  in Other Wireless - Mobility Subjects
by Axim Saxena
Jan 24, 2013
EAP-PEAP with Mschapv2: Decrypted and Decoded       
  in Other Security Subjects
Posted by Michal Garcarz
Jan 19, 2013
Red October in January: The Cyber Espionage Era
  in Other Security Subjects
Posted by Omar Santos
Jan 15, 2013

IPv6... ¿El futuro de Internet? in Routing & Switching

  in Routing & Switching
Posted by Ricardo Prado
Jan 9, 2013
  Find More Blogs >

Expert Documents

UCCX: HTTP Application as an IP Phone Directory Service
  By Gergely Szabo
October 31, 2012
ASA 8.4, ASDM 6.4(9) – Full AnyConnect 3.1 translation.pdf   
  By Javier Portuguez
October 19, 2012
Access Point ROMMON Recovery AP: prompt Recovery Example      
  By Surendra BG
January 10, 201110
Find More Docs >

Expert Videos
Registering Cisco Jabber for iPhone           
  By Nijeesh Ayilalath
January 7, 2013
How to Add Controllers to the Cisco Prime Infrastructure
  by Vinay Sharma
January 1, 2013
Cisco Cloud Security - How to Install AnyConnect Web Security Using Pre-Deploy for PC
  By Christopher Smith
July 5, 2012

Find More Videos >



These events are open to all, including partners. We look forward to your participation.
You can win prizes if you attend; fill out the survey after attending the live event.


Ask the Experts Cisco Catalyst 6500 Series Switches: Troubleshooting
and Best Practices
Tuesday, February 5, 2013 at 11 a.m. Brasilia City time (UTC-2 hours)

During this live event, Cisco expert Rafael Lima will start with a brief description of the Cisco Catalyst 6500 Series Switches architecture. Then he will discuss the principal considerations about the performance of different supervisor engines and line cards. After that, he will show some troubleshooting, and finally he will recommend best practices for this technology. Rafael Vieira Lima is a Cisco support engineer at the Technical Assistance Center Brazil specializing in routing and switching technologies as well as backbone device architecture.
Register today

Ask the Experts Introduction to Cisco Unified Computing System
(Cisco UCS) Central
Please join us on Tuesday, February 12, at 11:30 a.m. IST (India UTC +5:30 hours

During the live event, Cisco subject matter expert Chetan Parik will focus on basics of Cisco UCS Central tool and its application. With lots of companies adopting Cisco UCS, there is a demand for managing multiple Cisco UCS clusters using a centralized tool. Cisco UCS Central is a new tool for centrally managing multiple Cisco UCS clusters using a single tool. If a single domain of Cisco UCS is a pair of fabric interconnects where an instance of Cisco UCS Manager resides and looks after up to 160 servers and all of their I/O connectivity, Cisco UCS Central now allows administrators to manage multiple domains of Cisco UCS and scale their aggregate environment to the range of 10,000 servers.This session will help attendees to understand and implement Cisco UCS central and will also include:

  • Features of Cisco UCS central
  • Deployment of Cisco UCS central
  • Introduction about the various components of Cisco UCS central
  • Lab setup live demo


Register today



Webcast Archives


Troubleshooting Adaptive Security Appliances, Private Internet Exchange, and Firewall Service Modules


Have you missed the live event with Cisco expert Sankar Kureli?

You can now view the video and read FAQ document



Find localized webcast events
  Polish   Portuguese
  Japanese   Russian



Facebook Forum Archives      


Basic Introduction and Troubleshooting on Cisco Nexus 7000 NX-OS
Virtual Device Context

Have you missed the live event with Cisco expert Vignesh Rajendran?
You can now view the questions and answers.
Read it Here....


Firewall Security and Troubeshooting VPN for Adaptive Security Appliance (ASA)
Have you missed the live event with Cisco expert Bhavik Joshi?
You can now view the questions and answers.
Read it Here....




Submit feedback about the Cisco Support Community, please click here to complete the feedback form.


Cisco Learning Network - Data Center Technical Webinar Series

Go Deep on Data Center Certifications with Cisco Technical Services Experts.
If you're interested in Data Center technologies, don't miss these series from January 10 – March 21, 2013. Cisco technology experts take a deep  dive on the technical issues covered by the new Cisco Data Center Certifications. Topics include Nexus 1000v, Unified IO, NXOS Command  Line, UCS, FCoE Protocols, SAN Zoning and more.


All live sessions begin at 11:30 am (PT) – Sessions will be recorded.

  • Jan  10 - "Getting Started with your Data Center Certifications Studies" with Data Center experts Mike Brown and Robert Burns. Now available on  demand.
  • NEXT - Jan 17 - Introduction to the Nexus 1000v with Madhu Somu
  • And more….Check out all scheduled sessions!

Register Now! >




Getting Started

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