Call Control

In my TAPI application with CUCM 7.0.1 I need to place a call from some "virtual" extension that isn't associated with any actual phone to an actual extension, play a recording, and listen for DTMF. In other TAPI applications I have written I have us...

Is there any documentation anywhere describing how Cisco TAPI Wave works other than just the API functions? Is there any example code?Thanks,Ben

Need a help to integrate cisco UC with MS CRM, what i know that Cisco has stopped selling the Unified callconnetor that was a great solution to integrate cisco Unified communicator with the MS CRM, so I'm looking for alternative, if any one can help ...

Hi ,I am new to TCL and managed to make a single outbound call when an incoming call comes and then creates a conference. But I am not able to initiates a call to two numbers and once connected I can patch them up. If someone can help me in this .RgA...

I've successfully installed the Cisco TAPI Wave driver but when I make a call from a CTI port to an extension and call lineGetID() it fails with reason LINEERR_OPERATIONFAILED. This also fails when I try the same operation using the Microsoft TAPI Br...

where to download TSPx64 for ucm 8.0(1.5)?

Is there a way (native to the API and its built-in providers) to detect the beginning of a new incoming SIP call on a CUBE and send that information to a registered application so that the application can automatically request media forking?  Or do I...

Dear All,I want to monitor all extensions in a CCM Cluster. As per CCM guid we can do this using Super Provider.As per CCM, we can make any user as Super Provider by giving it right as Standard CTI Allow Control of All Devices user group.I am using a...

Hi,We are calling the CiscoMediaTerminal.register(java.net.InetAddress address, int port, CiscoMediaCapability[] capabilities)during our application startup to register the CTI port for further use .Before we invoke this api we call the isRegistered(...

Hi,Is it possible to send text to ip phone over secured channel using JTAPI SendData API? Currently text are seen using network sniffer tool so customer wants to send text after encryption which IP Phone can recognized.Regards,Umesh

How to get the WSDL for UC gateway API ? ( for developing UGSAPI application)Any help on this is appreciated.ThanksRaghu.

We have CUCM 9.1 connected internally to Mitel (MCD 6.0) via SIP.  Transferred calls between the two systems don't display the correct caller ID on Mitel sets.  This is because Mitel uses the FROM field in UPDATE messages for caller ID on sets displa...

Hello, Question for the JTAPI masters:  Is there a way to retrieve the original address when there are several CTI ports chained together via Call Forwarding?Example:CTI x (Line 1 - "111")Forward unregistered Internal/External set to "222"CTI y (Line...