mute conference call attendes

[denes.istvan]

Hi,

after creating a conference call by inviting others to a simple call. Is it possible somehow using the cisco api to mute one of the attendes in the conference call.

Thanks.

[smupadhy]

Hi,

Let me look into this and get back to you.

Thanks,

[smupadhy]

Cisco TSP does not provide an API that will allow to mute attendee in a conference.

However, it is possible to simulate the button pushes on the phone using the IP Phone Services API, scientifically "Key:Mute" for this feature - https://developer.cisco.com/site/ip-phone-services/overview/index.gsp.

Caveat is that that this feature is not supported on all Phone models. Also it's results may be unpredictable in a Conference scenario, where multiple phones/phone models are involved.

A related discussion on this topic can be found here -  https://communities.cisco.com/docs/DOC-43129