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DNA Center Software Images Activation

alex.f.
Level 1
Level 1

We are running DNA Center Version 2.3.5.4-70852-HF3

When I do some Image Updates the Task starts but under "Activities / Tasks" nor "Provision / Inventory / Image Update Status" are any information about the Status at all.

Update Status Bar shows : Update Status All (0) @ In Progress (0) • Success (0) Failure (0)

 Any suggestions?

2 Replies 2

Tomas de Leon
Cisco Employee
Cisco Employee

The error could be related to different causes. It is hard to determine without logs and looking thru some of the configuration. The best course of action is to open a Cisco TAC Case so the TAC engineer can properly assess your issues.

There could be an issue with one of your services but without the logs, this would be difficult to tell.

charlesdanield
Cisco Employee
Cisco Employee

Hi, 

please ensure you have not scheduled any upgrades which wont be shown under Update Status All (0) @ In Progress (0) • Success (0) Failure (0), instead it will be shown under Upcoming Tasks

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