WOL issue with C9500

[Mahmoud Naser]

hello evryone,

i have an issue with WOL on c9500

i have configured everything as shown 

and i am using Kaspersky as wol server with ip add 10.40.170.175

my problem is 

when i try to wake up the device did not respond 

but if i forced to turn it on and try again to turn it off using wol server it is working fine

after one hour or more sometime less when the pc is off and try to wake it up again with wol server pc did not respond

i cannot find any logs for this issue 

what should i do and how to fix this issue?

thanks for your support.

interface Vlan114
description NGU-BLD-D_3_114_4097_8207
ip address 10.44.114.1 255.255.255.0
ip directed-broadcast 101
ip network-broadcast 101

++++++++++

ip access-list extended 101
30 permit udp any any 
40 permit udp host 10.40.170.175 any eq discard

40 permit udp host 10.40.170.175 any eq echo

[Flavio Miranda]

@Mahmoud Naser 

 What this vlan is used for? To connect the PC?

As per the Server IP address, you are using routing to get there and this could be the problem.  Have you tried to put the server and the client on the same vlan?

[Mahmoud Naser]

@Flavio Miranda thanks for your answer

end user vlan is different vlan 520

and yes we have routing between vlans.

i did not try put them in the same vlan

but i have another building with different switch 3750 and it is working fine i do not know why it is not working with c9500

[MHM Cisco World]

ip forward-protocol udp <port number>

 use above to add UDP port 
also if you use different vlan you need to use ip helper address point to WoL server 

check this 

Configure Layer 3 Switch for Wake-On-LAN Support across VLANs - Cisco

MHM

[Flavio Miranda]

WOL usually does not cross between routed networks. You need to use some forwad in order to help on this.

Use ip forward-protocol udp 7 if you are using standard port for WOL.

[Flavio Miranda]

IOS XE had changes.

 Do you have below configuration on user vlan also?

ip directed-broadcast 101
ip network-broadcast 101

[Mahmoud Naser]

yes, i have configured these two commends 

[Mahmoud Naser]

@Flavio Miranda @MHM Cisco World 

thanks for your support

i am using

 ip forward-protocol nd
ip forward-protocol udp echo
ip forward-protocol udp discard

but i did not type any port num

[Flavio Miranda]

WOL usually use port 7. I believe you should try to add port. Unless the application you are using use a different port.

This two command, you already have,  is also required.

ip directed-broadcast 101
ip network-broadcast 101

I would test without ACL just in case

[MHM Cisco World]

did you use ip helper under the VLAN SVI ?
only make double check in link I share 

MHM

[Mahmoud Naser]

@MHM Cisco World @Flavio Miranda 

!
interface Vlan525
ip address 10.44.25.1 255.255.255.0
ip helper-address 10.44.25.1
ip directed-broadcast 101
ip network-broadcast
!

ip access-list extended 101
30 permit udp any any
40 permit udp host 10.40.170.175 any eq discard
50 permit udp host 10.40.170.175 any eq echo

ip forward-protocol udp 7
ip forward-protocol udp 9

that is my configuration, but it did not work 

[Flavio Miranda]

@Mahmoud Naser 

Maybe not the problem but try to add 101 in the network broadcast

 !
interface Vlan525
ip address 10.44.25.1 255.255.255.0
ip helper-address 10.44.25.1
ip directed-broadcast 101
ip network-broadcast 101
!

[Mahmoud Naser]

this commend does not accept to add any number just ip network-broadcast 

[MHM Cisco World]

I will send you PM check it 

MHM

[grandhipavan41]

I Have the same problem, but applied all work arounds mentioned above .Still didnt work . Could you help me more here