CLI Analyzer - SELF_SIGNED_CERT_IN_CHAIN error

[ross.wiggins]

Windows 10 using CLI Analyzer 3.6.6.

I'm unable to use certain features such as clicking on CCO  Login or Packet Capture, I received the attached error.

[jofrumki]

Please disable SSL intercept on your proxy to allow the CLI Analyzer to login. 

[ross.wiggins]

Thanks for the response.

I have tried with and without the proxy and the same error occurs.  I have direct internet access via our corporate firewalls during this screenshot

 

[SergGu]

There is advice to play with the NODE_EXTRA_CA_CERTS env variable, but it did not work for me.

Excellent product, and such an oversight from Cisco. As explained in the post below, this is due to the "CLI Analyzer is built using Node.js, which seems to have its own certificate store."

https://community.cisco.com/t5/cisco-cli-analyzer/unable-to-login-to-cco-from-cli-a-when-using-zcaler-in-the-cloud/td-p/4454244