Upgrade of cisco 9200 failing

[janelle-provine]

I tftped a firmware file(cat9k_lite_iosxe.17.12.04.SPA.bin) to a cisco 9200 switch and when I run the 

install add file flash:cat9k_lite_iosxe.17.12.04.SPA.bin activate commit

I get the following error

Error: Failed to install_add_activate_commit package flash:cat9k_lite_iosxe.17.12.04.SPA.bin, Error: File flash:cat9k_lite_iosxe.17.12.04.SPA.bin is corrupt or is not a valid package

[Flavio Miranda · Accepted solution]

@janelle-provine 

 Probably the IOS is corrupted. You can check if

 Remove the file and copy again with verify command

copy /verify tftp://x.x.x.x/cat9k_lite_iosxe.17.12.04.SPA.bin flash:

If the file is corrupted, you might see it.

[janelle-provine]

@Flavio Miranda 

I copied firmware to 54 cisco 3650 the exact same way with tftp and had no issues with them. I copied to 17 different 9200 switches at different locations with the same error when trying to install. is there a way to verify the the firmware I did copy is corrupted and why? If I do this command copy /verify tftp://x.x.x.x/cat9k_lite_iosxe.17.12.04.SPA.bin flash: will it take alot longer? If I use sftp instead of tftp will that help

[Flavio Miranda]

sftp is safer but the copy method does not change. I am not sure who much time the verify add to the process but I believe this worth try.

[janelle-provine]

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[janelle-provine]

I did they copy using verify, it looked like it worked but when I checked for the file on the switch it wasn’t there or I couldn’t see it

[janelle-provine]

thanks so much this did the trick

[Leo Laohoo]

---

@janelle-provine wrote:
File flash:cat9k_lite_iosxe.17.12.04.SPA.bin is corrupt

---

Download the firmware again.

[janelle-provine]

@Leo Laohoo 

Download it to the switch again or from the cisco site, cause I have done both and it didn't fix the issue. What would be corrupting it I used the same firmware on a switch in my lab with no issues

[Leo Laohoo]

Ok, here's one way to determine if the firmware file is indeed corrupt or you've hit a bug. 

Force the switch to boot into ROMMON.  From ROMMON, force the switch to boot the firmware in Bundle Mode.  Let us see what the results are.

[janelle-provine]

Great idea but I cannot do that on a production switch and a majority of my switches remote to me in other towns

[balaji.bandi]

If the switch already running, can you post show version to check some information.

Cat 9200 also have USB, if you like to boot one of the switch to see the firmware ok.

[janelle-provine]

isco IOS XE Software, Version 17.06.03
Cisco IOS Software [Bengaluru], Catalyst L3 Switch Software (CAT9K_LITE_IOSXE), Version 17.6.3, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2022 by Cisco Systems, Inc.
Compiled Wed 30-Mar-22 21:23 by mcpre

Most of my switches are remote to me and I would have to travel to use a usb. I also tried it on a test switch and had no issue 

[balaji.bandi]

Most of my switches are remote to me and I would have to travel to use a usb. I also tried it on a test switch and had no issue 

You do need to travel, you can send the image to local person (if any one asists, copy that image to USB and Plug in to switch)

any way something go wrong, some need from remote end to asists (if the standard process upgrade breaks).

[janelle-provine]

There is no one to assist