To check the status of XSI Actions and events, especially in relation to BroadSoft (now part of Cisco Webex), you have a few options:
1. Cisco Status Page:
- Cisco provides a status page for Webex and related services, which may include XSI events and actions. You can visit the Cisco Webex status page to see if there were any outages or maintenance windows during the time of your issue.
2. BroadSoft/Cisco TAC:
- If the status page does not provide the information you need, the best approach would be to open a case with Cisco TAC. They can confirm whether there were any known issues or downtimes that could have affected XSI events and actions on 04/04.
3. Reviewing Event Logs:
- You can check the event logs on your BroadSoft platform for any indications of issues or anomalies on the specified date. This might help determine whether the problem was on your side or due to a broader service issue.
4. Community Forums:
- Sometimes, other users might report similar issues in Cisco community forums or on other industry forums. Checking these can provide insight into whether others experienced the same problem on 04/04.
5. Monitoring Tools:
- If you have any monitoring tools or systems integrated with your BroadSoft solution, review the logs or alerts from those tools to see if they detected any anomalies on the date in question.
If you haven't found any documented downtime or issues and continue to experience problems, contacting Cisco TAC with detailed logs and descriptions of the issue is advisable. They should be able to provide a more definitive answer or investigate further.
