Relating to this bug, it's not clear to me if the call recording in MRA scenario is supported only by the network recording (gateway preferred) mode or if it's not supported at all. The ExpressWay 8.9 release note states that CallRecording is not en...
Forum Posts
Hello everyone, I'm experiencing this following issue: When I search for someone on Cisco Jabber the user is showing as offline, if I add this one on my contact list or start some relation with that, this user shows online. Below are the prints: Dani...
I'm not sure what is happening. I had 12.8.0 installed and this was not happening. I was looking at 12.8.1 only because we've had an issue with it and the Call Center (UCCX 11.6) so in the bug fixes for 12.8.1 they said our issue if fixed so I down...
Hi Community,I am having a strange issue. When I dial the Auto Attendant Pilot Number I get the following message. Ask your operator for assistance. This is a recording. The SIP integration between CUCM 12.5 and CUC 12.5 is working. I can reach th...
How do I configure a user for jabber in phone only mode on an android phone. CUCM 10.5 with Presence
CUCM 10.5 with Presence server and I have LDAP integration. I need to put jabber on an android phone but I don't have a user in AD. I just want to use the DN as username and pin.When I try and configure Jabber on the device it wants userid@domainname...
Resolved! How to disable Proximity in Jabber 12.6?
I am trying to disable proximity in Jabber using the jabber-config.xml file but am not sure if it is working. Here are the contents of my jabber-config.xml file: <?xml version="1.0" encoding="utf-8"?> <config version="1.0"> <EnableProximity>false</En...
Hi everyone, I'm facing 2 issues with my deployment: 1. Everytime I'm starting the jabber for android / iphone it prompts me to accept the certificate. After accepting, it works ok, but it is annoying since this happens everytime I'm starting Jabber....
Hey Everyone, My apologies if this has been answered before; however, I am having an issue where Jabber for IOS or Android will disconnect when you move from one network to another. For example, if I am connected to wifi on my IOS device the statu...
WebEx meetings Desktop app v 39.5.16.21CWMS 4.0 MR2 We're having an issue where the organizer can't start/join a meeting from the WebEx Desktop app. When they try to start or join the meeting they get this message: The meeting has been canceled or no...
I am installing Advanced Attendant Console 12.0 and was wondering if it can be installed on a Windows 2019 Server?
Hello Please can any help the configuration side for Secure Connect on Cisco Jabber we have asa in place and vpn can be connected.
Hi everyone. I'm deploying Jabber using RMA. Android app disconnects from I'm & Presence and/or CUCM couple minutes after user stops to interact with the phone. I though the phones could just being in the low battery mode, turning off 4G/wifi conne...
Resolved! new cisco jabber account
Hi BuddyI created a new Cisco account on Windows, later downloaded the Cisco jabber IM, and now i can not login there with my Cisco email and password.Cisco Jabber shows: Cannot find your services automatically, Click advanced setting to set up manua...
I'm having an issue with setting up our Jabber clients to save chat history to Exchange online. More specifically, I'm trying to set it up so it will connect automatically so each user does not need to login to provide consent to run Jabber in Azure...
We currently have a TAC open for this issue. Thought I would give it a try here. Situation: We are updating from Jabber 11.5 to 11.7.1. Testing we rolled out to our call center. Randomly the call center staff is reporting that a call will go from...
