CUPI User Import

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Created by: Florian Tiefenbrunner on 24-07-2013 08:16:00 AM
Hello,

i try to get the users  which can be imported with the following request url:
https://ccmip/vmrest/import/users/cucmbe

I allways get a message that there are no ImportUsers available:
<?xml version="1.0" encoding="UTF-8"
standalone="yes" ?> <ImportUserstotal="0" />

When i go into the CUC web administration an go to Import Users i have to select a connection:
Find End Users In... i can select the CCM which i configured as Phone System with an AXL Connection. When i select the CCM the system finds all users in CCM.

is the CUPI request incomplete? why does it return no users like the webui? maybe i need to add a request parameter to specify the CCM???

When I try to import a user i get a "NO CONTENT" result vom the json call.

Has anybody an idea?

Subject: RE: CUPI User Import
Replied by: Florian Tiefenbrunner on 26-07-2013 08:43:42 AM
Hello,

i found out that the query:
https://ccmip/vmrest/import/users/cucmbe

works with CUC 9.x but not with 8.x.

Now I want to import some users with the following queries (the body of the message contains the json paramters for pkid and dtmfaccessid and the alias):
1) https://ccmip/vmrest/import/users/ldap?templateAlias=voicemailusertemplate -> works fine
2) https://ccmip/vmrest/import/users/cucmbe?templateAlias=voicemailusertemplate -> i allways get an error "no importable user found with the specified objectid".

i get the objectid (pkid) from the enduser table in ccm database. which pkid is the right one?

Thanks for help.

[karthikkrishnan07580]

Hi, 

while i tried to import LDAP users via API, it shows data exception error like "Enter Vaild Relay Email Address". please find below in detail,

NOTE: able to import user via GUI

API:

https://<ip>/vmrest/import/users/ldap?templateAlias=voicemailusertemplate

Payload:

<ImportUser>

<dtmfAccessId>12345</dtmfAccessId>

<pkid>624b7577-3844-8c3e-c664-7f79c150ef72</pkid>

</ImportUser>

OutputError:

<ErrorDetails>

   <errors>

      <code>DATA_EXCEPTION</code>

      <message>Enter Vaild Relay Email Address</message>

   </errors>

</ErrorDetails>

could you please help on that. thanks in advance.

[Michael Stark]

We are also experiencing this issue and have no opened a ticket for it with devnet.

[alexstev]

All,

I found a few known bugs regarding CUPI User Import. I think at least one may be relevant: 

Cisco Bug Search Tool: 'CUPI User Import' Results