Cloud Connect for Webex Calling: Global Availability

[jenkang]

Cloud Connect for Webex Calling was formerly known as Cloud Connected PSTN

Learn: How to configure Cloud Connect for Webex Calling

Download a list of Cloud Connect for Webex Calling coverage by country and provider here

CCP Provider Name	Product Home Page Link	Countries Supported by Provider	Free Trial Link	Contact Provider Link
Allstream	Home	US and Canada		Contact Allstream
Alphalink	Home	FR & LU	Free Trial	Contact Alphalink
Bandwidth	Home	US and Canada	Free Trial	Contact Bandwidth
CallTower	Home	Country List		Contact CallTower
Digimium	Home	FR	Free Trial	Contact Digimium
Eis	Home	Italy	Free Trial	Contact Eis
Fusion Connect	Home	US	Free Trial	Contact Fusion
GTT Communications	Home	Country List	Free Trial	Contact GTT
KDDI	Home	Japan		Contact KDDI
IntelePeer	Home	US and Canada*	Free Trial	Contact IntelePeer
Inteliquent	Home	US and Canada	Free Trial	Contact Inteliquent
IP Austria (IPA)	Home	Country List	Free Trial	Contact IP Austria
Let's Co	Home	Country List	Free Trial	Contact Let's Co
Pure IP	Home	48 countries globally		Contact Pure IP
Symbio	Home	Australia, New Zealand, Singapore	Free Trial	Contact Symbio
NTT East	JP Home	Japan		Contact NTT East
NTT US	US Home	Country List	Free Trial	Contact NTT U.S.
NTT EU	EU Home	Country List	Free Trial	Contact NTT EU
Tata Communications**	Home	Country List	Free Trial	Contact Tata
Veracity Networks	Home	Country List	Free Trial	Contact Veracity
Zayo (formerly Allstream)	Home	US and Canada		Contact Zayo

   *No Canadian localization, billing in US $ only.                     **Minimum requirement of 250 telephone numbers

Webex Calling is a cloud service that offers enterprise-grade calling features delivered from the Cisco Webex cloud. This platform is part of the complete Webex collaboration suite that serves the calling, messaging, meeting, team collaboration and contact center workloads needed by the 100+ user market segment. Webex Calling is sold by Cisco VARs and provides a cloud alternative for customers who no longer want to own and maintain an on-premises phone system. 

Webex Calling supports a “Bring Your Own Carrier” model, allowing customers to use any carrier of their choice for PSTN service by deploying a local gateway.  Now, with Cloud Connected PSTN (CCP) option, customers may use an authorized CCP Provider for their PSTN access.  With CCP, Cisco interconnects with authorized PSTN providers to enable Webex Calling customers to have economical and reliable PSTN in the cloud – without the need for any premises-based gateway. 

Cloud Connected PSTN providers have designed a set of all-inclusive service packages to connect your Webex Calling users to the world with quality and security.

We invite you to learn more by visiting the assets provided on this community page.

Additional links we hope you find useful:

1. Global Availability and PSTN Overview (Partner access required)
2. Webex Calling
3. Webex Calling Enterprise Calling Plans
4. Webex Calling Help Center
5. Webex Calling Data Sheet (Partner access required)
6. Webex Calling PartnerConnect (Partner access required)
7. Blog: Webex Calling PSTN options for businesses any size, anywhere
8. CCP Support Model (refer to file link below)

[ubendala]

Map looks great, can quickly select country and check the availability. Very handy.

[PeterCoffin41588]

Maps Looks Great and it's now very easy to find the specific country.

[paulva]

Congratulations to our new Cloud Connected PSTN Provider, Alphalink, providing PSTN services in France and Luxembourg for Webex Calling customers in the European home region. 

Also, very pleased that Tata Communications has expanded their support into the ANZ and APJ regions.   Checkout the Availability tool above for more details!  

[dwayne rattan]

Hi Very helpful,

I have a quick question. I see Panama is listed as  Selling and that is great because we have an office there, but we also have branch offices in the Caribbean that are not on the list at all. My question is if we purchase in Panama with CCP and everything can connect at my branch offices in the Caribbean also connect and if possible to use local gateways at those sites.

[g.kim2Arkadin]

HI Thanks for this. Easy to find the availability. Is it applied to CCP offer for UCM cloud? Thanks

[rostutz]

@dwayne rattan  Webex Calling does not support calling for countries outside our Sell In and Branch countries, even with a local gateway.

[rostutz]

@g.kim2Arkadin Cloud Connected PSTN Providers (CCPPs) for UCM Cloud can be found on this commnites page. 
https://community.cisco.com/t5/unified-communications/cloud-connected-pstn-providers-ccpps-for-ucm-cloud/td-p/4118738

[jecorcor]

Where did the worldwide map go? Can't filter on country. What happened?

[Susanne.Standhaft]

Thanks for this This will be very helpful

[craig2tom]

I'm converting the registration code for self registration. We are changing this month-to-month, then suddenly this mistake takes place as you can see here. So, the code that we've got for this month continues to be the existing code from remaining month

[Marek.Rusinski]

Hello, where is the map? 

[kapil.atrish]

How does the billing work for PSTN services in this model? Is it added to the monthly Webex charges or does the provider bill the end customer directly?

[kapil.atrish]

For CCP the customer has to sign the agreement directly with the provider. Billing will also be direct between the CCP and the customer. In case someone else also has these questions.