Support for + Dialing
Telephone numbers can use the + sign to represent the international dialing access code needed to reach a destination from different countries. For example, +1 408 526 4000 is the international notation for Cisco's main corporate office in the United States. To call this number, an enterprise telephony user from France typically would have to dial 0 00 1 408 526 4000, whereas a caller from the United Kingdom would have to dial 9 00 1 408 526 4000. In each case, + must be replaced with the appropriate off-net access code (as required by the enterprise telephony system) and international access code (as required by the PSTN carrier) relevant for each caller.
With Unified CM 7.x, the system can route calls directly to destinations defined with +. For example, a user could program a WiFi phone's speed-dial entry for Cisco's main US office as + 1 408 526 4000 and dial it directly when roaming in France, the UK, or anywhere else in the enterprise. In each location, the system would translate the destination number into the locally required digit string to allow the call to be routed properly.
This feature allows users to rely on the system to interpret phone numbers represented in the form described by the ITU E.164 recommendation and to route them properly without requiring the user to edit the number to manually adapt it to the local dialing habits.
