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To change the license from Cisco CallManager Express to Cisco CallManager with Cisco Unity Express 2.1.x, perform these steps:

  1. Perform a backup before the license upgrade.

  2. Type write memory.

  3. Make sure you have the cue-vm-license_xxxmbx_ccm_2.1.3.pkg. license file.

  4. Put the file on a FTP server.

  5. From the Cisco Unity Express console, type software install clean url.
    (ftp ://ftp_server_ip_address/path/cue-vm-license_xxmbx_ccm_2.1.3.pkg url username password).

  6. After the license is installed, reload Cisco Unity Express.

  7. Check if you have the right license, as shown:

    show software license
    se-10-89-239-43# sh software license
    - Application mode: CCM -----------> make sure that shows CCM not CME
    - Total usable system ports: 8

    Voicemail/Auto Attendant:
    - Max system mailbox capacity time: 6000
    - Default # of general delivery mailboxes: 20
    - Default # of personal mailboxes: 100
    - Max # of configurable mailboxes: 120

    - Max installed languages: 1
    - Max enabled languages: 1

For related information, refer to the following documents:

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