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Jose Mendez
Beginner
Beginner

Steps:

  1. Go to System > Tools > Trace > Trace and Log Central
  2. Double click "Remote Browse" in the middle pane that opens up
  3. Choose Trace Files in the new pop-up window
  4. screenshot_024.png
  5. Select the type of log required, in my case I took a screenshot of the Install/Upgrade logs, which are listed in the second screen
  6. screenshot_025.png
  7. Choose one or more than one files by control+clicking on them, and then hit Download
  8. screenshot_026.png
  9. Choose where to save the files, preferrably choose to zip them
  10. screenshot_027.png
  11. Gather more logs as required
  12. screenshot_023.png
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