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Refer to these documents:

Verifiy these things:

  • The Media Gateway Control Protocol (MGCP) gateway is registered properly.

  • The route group has the correct MGCP gateway assigned to it.

  • The route list has the correct route group assigned to it.

  • The CSS of the MGCP gateway contains the partition of the phones.

  • After you make any configuration changes on the MGCP gateway, issue these two global commands in sequence on the MGCP gateway for the changes to take effect:

For MGCP gateway registration issues, refer the document

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