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Please find the attached and updated "How to trace the Cisco Codec - TC & TE" PDF document (updated May 2011).

This document describes the process of how to collect relevant logs for system crashes, interoperability issues and problems with placing a call, check configuration etc for units running TC or TE software like the CISCO C-Series Codecs, the EX90 and the E20.

Let me know if you have any questions.

Kind regards,

Arne Østensen

Cisco, TSG

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