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Cisco Employee
Cisco Employee

Using TAPS with localized prompts

The Tool for Auto-Registered Phone Support (TAPS) loads a preconfigured phone setting on a phone. The TAPS works in conjunction with the Bulk Administration Tool (BAT) to minimize installer effort during phone placement. After the BAT is used to bulk add phones with dummy MAC addresses to Cisco Unified Communications Manager, you can plug the phones into the network.

The administrator or the phones’ user can then dial a TAPS directory number, get prompted by an IVR, enter their extension and that causes the phone to download its configuration. At the same time, the phone gets updated in the Unified CM database with the correct MAC address of the phone.

To be able to deploy TAPS internationally localized versions of the TAPS IVR prompts are included in Communications Manager locale installers.

This application note will describe how to install TAPS with localized prompts.

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