Accessories
Please post here your questions for Headsets, Cameras and any other Cisco Accessories
137 PostsPlease post here your questions for Headsets, Cameras and any other Cisco Accessories
137 PostsThe place to discuss the new Hybrid Work offers for work from Home, work from Office and Software Of...
7 PostsHi, We have received alerts that PAM (Pluggable Authentication Modules) and SSHD (Secure Shell Daemon) are disagreeing on the maximum number of password retry attempts allowed for a user. From my research conducted the sshd_config file'MaxAuthTries"...
Hi everyone, I'm looking for the SKU for the developer preview license on CS-KITPLUS-K9, I tried looking in the datasheet but couldn't find it. Can someone suggest me? Thanks
Since the September 9th release it seems that WebEx Teams will auto update itself to the latest version even without the user initiating the update via the update green circle or bouncing the app. We are using the ALLUSERS=1 install method and we wou...
We're currently testing out a new model of phone (9861) to allow for Wifi connectivity instead of wired due to some of our locations horrible wiring setup. Our current setup for remote locations is to use MRA for the phones, and that is working using...
Dear Team,video calls are not working on cisco cme (cisco isr 4431). we are using cisco 8865 phones and registered in cisco 4331 Voice gateway.Please do the needful
I have strange issue on small VoIP network running on 3 CME routers. The network is pretty static and unchanged for 10 plus years, and working fine as configured. I upgrade the 4451x routers fro 17.9.6 to 17.12.05a recently and after doing so, the Vo...
I figured out how to get a call type condition to apply to a finesse 12.5 workflow by using the config APIs. It seems an order of magnitude easier than rolling a custom gadget, but you do need to do it through the APIs and not the front end.I suppose...
New install (Lab) of UCCX 15. Seeing two odd issues I cannot figure out: 1. When agent goes to log into Finesse, they get a pop up wanting them to choose a certificate to authenticate with. How do we disable this? We don't need one more thing to...
We've run across an issue where we noticed a bunch of phones (150+) in our environment were failing dot1x and authenticating via MAB. First thought was that the MIC had expired. However when pulling the cert via openssl, this is what we found:OpenS...
Hi, I will upgrade to CUCM15 and the last SU released is SU2 (15.0.1.12900-234). Checking the last COP files released, I have found the COP file CSCwp27755 and its Readme.pdf file says that the CUCM version is 15.0.1.13010-1 through 15.0.1.13017-1. T...
I was given a Cisco headset 561 with standard base as a gift since we work from home and want to be able to walk around and answer calls without staying by the desk. The headset was purchased from Ebay, and they sent it without any paperwork and inst...
if a call received to pilot number it will play prompt at unity connection . if the caller accept option to ring at reception it ring there and if no answer it should forward to mobile number. what happens is that it get forwarded and call get receiv...
A customer that is a CCX resource has changed her first name. I'm told it's been updated in what we call NetID, one of 2 LDAP databases. She still displays as her previous first name in Finesse. The customer is a student, so her NetID ends with 'work...
I've received PAK for Remote Monitoring option for SX series endpoint and it does not work. I got Cisco TelePresence SX20 endpoint, software version: TC7.3.6.ea51021. I logged in as an admin to my endpoint, navigated to Maintenance/Option Keys and af...
Hi all,I’m running CUCM 14 with TimeZone version 2021c. Due to government regulations, daylight saving time is no longer observed since last year, and the correct time zone offset is now +3:30.In version 2021c, daylight saving was still enabled, so t...
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