Greetings, Wanted to share a few lessons learned while migrating from a distributed to centralized IMP deployment. Our current setup included many CUCM/IMP distributed clusters with centralized Expressway server for MRA login. We did not wish to perf...
Parsec's Cisco UCCE/PCCE CC Connector application for CRM works as a bridge between the CRM and Cisco UCCE/PCCE CC solution.The CRM can be any cloud based CRM like Salesforce (SFDC), ServiceNow ,MS Dynamics or a 3rd party CRM.The CRM user/Agent will have ...
It’s a feature which allows CUCM to determine whether the phone is in its home location or a roaming station.By enabling this feature users can roam from one site to another site and acquire the site-specific settings such as Codecs, MRGL, Call rout...
Hello Admin Community!
I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...
Ask questions from Tuesday, April 20 to Friday, April 30, 2021
To participate in this event, please use the button to ask your questions
Tour of the Real-Time Monitoring Tool
Have any questions about the Real-Time Monitoring Tool?
What is the...
Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is the Real-Time Monitori...