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Collaboration, Voice and Video

Engage with your peers and Cisco about collaboration products such as contact center, IP telephony, collaboration applications and telepresence.
Posts Replies Latest Post

Accessories

Latest Post - Re: 🎧Q: How to find the firmware version and upgrade my USB HD Adapte
50 Posts 67 Replies 11-25-2021 02:33 AM

Collaboration Applications

Latest Post - Re: Weird, random messages from Unity. Unity calling and recording its
9343 Posts 30315 Replies 11-30-2021 11:10 AM

Contact Center

Latest Post - Re: CUIC preference order of Filters
21494 Posts 74004 Replies 11-30-2021 03:05 PM

IP Telephony and Phones

Latest Post - Re: VoIP Calls between 2 Networks
79776 Posts 299087 Replies 11-30-2021 03:33 PM

TelePresence and Video Infrastructure

Latest Post - Re: VISCA control of a Cisco PrecisionHD 1080p12x
17888 Posts 63369 Replies 11-30-2021 03:33 PM

Unified Communications Infrastructure

Latest Post - Re: Emergency Call Alerts - CER 12.5
32913 Posts 102588 Replies 11-30-2021 03:39 PM

Webex Administration

Latest Post - Re: nbr2player has no audio for some users
990 Posts 2088 Replies 11-30-2021 11:54 AM

Other Collaboration Subjects

Latest Post - Re: Cisco Unity Express AA no audio
40271 Posts 104716 Replies 11-30-2021 12:26 PM
Latest Documents
Migrating to a Centralized IM&P Deployment
Created by pbsheehe1 on 10-16-2021 06:17 AM
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Greetings, Wanted to share a few lessons learned while migrating from a distributed to centralized IMP deployment. Our current setup included many CUCM/IMP distributed clusters with centralized Expressway server for MRA login. We did not wish to perf... view more
Cisco UCCE PCCE Connector for CRM
Created by PTS on 10-14-2021 04:11 AM
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Parsec's Cisco UCCE/PCCE CC Connector application for CRM works as a bridge between the CRM and Cisco UCCE/PCCE CC solution.The CRM can be any cloud based CRM like Salesforce (SFDC), ServiceNow ,MS Dynamics or a 3rd party CRM.The CRM user/Agent will have ... view more
Cisco Unified Communication Manager - Device Mobility
Created by Bejesh Kumar V on 10-11-2021 01:43 AM
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 It’s a feature which allows CUCM to determine whether the phone is in its home location or a roaming station.By enabling this feature users can roam from one site to another site and acquire the site-specific settings such as Codecs, MRGL, Call rout... view more
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