Hello, I have a supervisor requesting that we change the queue logic currently written in their script. Right now they have an if-then statement in place that determines how to handle the call if the number of agents logged in is less than or equal ...
Customer has a script that was previously working that is now failing. Script is properly logging in and authenticating as a user with administrative credentials. Stepping through the script a line at a time, the authentication succeeds, but the up...
We have a multi-tunnel path in our network from Hub to spoke. We can ping from hub access switch to the spoke access switch. The spoke access switch can ping the CUCM and DHCP server. Before deploying the phone, VTC and workstations, I configured ...
As we had issue to login to our Publisher, it said 'Data Communication Error', we restored Publisher which contains Cisco Prime License Manager from third party backup system, now our Cisco Prime License Manager says ' Registration Conflict'.Anyone k...
Dear all,I took over administration of our VoIP phones since the old admin quit unexpectedly.. We have approx. 150 phones from Cisco - IP PHONE 303, registering on Asterisk phone gateway. I now need to urgently add new phone to our network - the Conf...
Hi champs, i am trying the add the NIM-2MFT-T1/E1 card in the CUCM (12.5) and the CARD is installed in 4451X. I configured SIP Trunk between CUCM and VG4451. i can only add the FXO/FXS Card in the CUCM which is showing in the Module 0 is there any co...
Hi All, One of my colleagues installed CUCM 14 using Bootable_UCSInstall_UCOS_14.0.1.10000-20.sha512.iso. However, during the install he forgot the CUCM Administrator Account password for login in to Cisco Unified OS Administration, Disaster Recovery...
Hi everyone, Does anyone encounter call routing issue on CME CISCO2911/K9?Need help on our CME were using CISCO2911/K9. We've already setup the local DN and on our IP Phone. All of them are working internally. But when we've try to call outbound and ...
Hello Cisco Lovers ! I've two questions regarding CVP VXMLconsider we have a UCCE 12.5 solution with CVP 12.5 1- If there is a 30 self-service licensed ports, Is there is any way to prevent CVP to exceed these license and not enter out-of-compliance...
Hello everyoneWe deployed the publilshier UCCX node with licenses (actually it was restored from the archive, but subscriber node image was broken),and we 're going to deploy UCCX subscriber node from scratch (from the same version image), and I want...
Dear allI have CME ver 14.1 on ISR4331 with UCS-E160S-M3/K9 having CUE version 10.1 (10.201.47.7).Internal and PSTN FXO calls are working normally.SCCP phones (7945) cannot dial 444[567} which is Auto-Attendant dial-in number in addition cannot dial ...
Hi, We are configuring media forking on our CUBE to record all SIP calls to an external recorder. We are using media classes with media recording dia-peer. This is working fine when we record to 1 external recorder (SIP signaling and RTP streams are ...
Hello, How can i obtain ip phone current state (Not in call, Currently In call, how long he is in call etc) Ive tried to look into RisPort70 API but apparently he doesnt return this kind of info. Thanks.
We officially swapped over from REDCOM to CUCM on SIPR last night. All of our phones registered and function as intended except for one, a 8865NR cisco phone. The other phones that we have are 7942, 1945, and 7965s. The phone functions normally bu...
Hello, running CM version is12.5.1 Please explain what components of the CM are backed up, when sellecting every of the following 'features':UCMCDR_CARPLMIM_AND_PRESENCE Also, in a cluster of CM and IMP nodes, the configuration for the back up is don...
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