Afternoon All!My company has FINALLY decided to move away from Device Targets and use ATRs. Does anyone have a 'best practices' or good resource on how to do this?
Hi, Found a below Ungraceful shutdown detected warning message from our UCCX Sub CLI, but GUI is fine with no warning message. There is a cop file for CUCM, IM&P, and CUC to remove this cosmetic error. But I couldn't find anything for UCCX. Can anyon...
Hello,We have a PCCE 12.6. We use Auto answer with zip tone for our agents. But many of them reported that the tone is too soft and quick that they often miss it, especially when they are busy with other tasks.Do you know if we can change the zip ton...
Afternoon guys,I'm trying to integrate the Polycom system with my CUCM. The Polycom version is 4.1.3-111080.I have created the security profile, added a system user, created a SIP profile, added the polycom device, configured the line and did the SIP...
Hi,We came across weird issues. Computers connected to Switch are not working correctly when connected via cisco desk phone - showing unidentified network. Without desk phone computers working fine. Issue started +- a week ago.port config interface G...
I have several Sharp Displays that I want to use with Cisco Room Bar and Cisco EQ/Quad. (3) 90 inch Sharp PN-LE90190 purchased in 2020 to be used with Cisco eq/quad (1) SHARP lc 70 le 640070 ( purchased in 2020) to be used with Room BarSharp 4TB60C ...
good community, I have an MX300 with version TC7.2.1.cb31c3d and I would like to take it to the recommended CE9.15.16.5 but it won't let me download the firmware of the previous versions because they tell me that it is "deferral notice" It also happe...
Hello,Our Agents using Finesse/Customer Collaboration Platform are unable to type responses into the reply body with emails with more than 10 attachments. We are wondering if this is due to specific limits or another issue. There are two things that ...
Hello Team, I have deployed a large OVA expressway cluster. I would like to change it to Medium OVA Expressway Cluster. the Expressway Version is x8.11.4. Could you please let me know if i can shutdown the VM and change the vCPU and vRam and boot up...
Hello , we are replacing the old voice gateway a cisco 3900 by a new isr 4400 series, it was working fine with the of one but after making the transcript on the new one we see this errors on the logs : 025893: Oct 25 2023 19:39:16.982 GMT: //-1/xx...
I have inherited a customer that is using 2 CMEs on 2 sites. Call transfer is fine, calling between sites is fineThe issue is call pickup is not working for calls originating from the other site. ExampleSite A (Ex400) makes a call to site B (Ex600), ...
I have over 20 AD Users Accounts that have shared Email Profiles One Example.After hours CCX Script goes to Help Desk Voice Mail that's appears on 7 users profile for HelpDesk_VM That that all 7 Helpdesk Associates receive the Voice MailsOriginal que...
Hello all, I have a Cisco jabber (Jabber_for_Windows-14.0.2.56216) , internal calls work correctly no problem with microphone , but the microphone not not work on external calls .Do you have any idea about this problem ?Thank you in advance Best re...
Hi all, I'd like to ask you for some hints which could help us solve following problem for Jabber JVDI running on Citrix. When user connects from his private Laptop (BYOD, Win10 x64, Jabber JVDI Client 14.2.1 , to Citrix Workspace) and want to make ...
Hi,Apologies in advance for my lack of knowledge with this equipment/licensing.We are looking to move into a new office where the previous tenants left a number of Cisco MX700 and MX800 devices (screens, cameras, controller).Will Cisco allow us to pu...
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:
