Collaboration

Engage with your peers and Cisco about collaboration products such as contact center, IP telephony, collaboration applications and telepresence.
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Accessories

Please post here your questions for Headsets, Cameras and any other Cisco Accessories

131 Posts

Hybrid Work

The place to discuss the new Hybrid Work offers for work from Home, work from Office and Software Of...

7 Posts

Activity in Collaboration

Third-party remote to control cisco room bar pro

Are there any third-party vendor remote controls, that can be used to integrate with Cisco room bar pro or any cisco VC devices and make features to control the cisco room bar pro for Camera adjustment like Zoom in Zoom out, volume up and down.As cli...

kushkoli by Level 1
  • 74 Views
  • 0 replies
  • 0 Helpful votes

SRST Hunt-Group Limit

We have some new 8300 routers that we're using as voice gateways.  When configuring SRST, does anyone know how many phone numbers can be put into a parallel voice hunt-group?  I'm seeing it's 32 for CME, but I don't know if that is going to be the sa...

refram by Level 3
  • 93 Views
  • 1 replies
  • 0 Helpful votes

WxConnect Email Flow - stop replying to noreply emails

One of our call centers uses the email channel and we have a flow that sends one auto-reply for new emails and a different one for emails that are not new. This is working fine until a "noreply" email is received. We have 2 methods of providing conta...

RL5901 by Level 1
  • 167 Views
  • 2 replies
  • 0 Helpful votes

cisco webex connect community

Hi Experts ,we started working on cisco webex connect for digital communications.can I use the same community to post my questions related to WX connect CPaaS or is there a different community .

kavle by Level 3
  • 159 Views
  • 2 replies
  • 0 Helpful votes

Can't use attributes from Tasks API in Flow Designer

Hi all,I’m using a form that creates a callback task in Cisco Webex Contact Center via the API (POST /v1/tasks). As part of the request, I’m passing customer data (e.g. customerNameNeu) using the attributes field.The request body im using:{"destinati...

Ove-Tolk by Level 1
  • 113 Views
  • 0 replies
  • 0 Helpful votes

Best Way to handle Overlapping DNs

Have an existing CUCM cluster that has multiple sites with VGs.  Currently all sites DNs are in the same partition, with 5XXXX being used for DNs.  Also have inter-cluster trunks to other sites that utilize 2-4XXXX and 6-7XXXX.  Currently have 111222...