Accessories
Please post here your questions for Headsets, Cameras and any other Cisco Accessories
136 PostsActivity in Collaboration
Update Firmware Cisco IP Phone CP-8851
Hi I want to update the firmware on my CP-8851but it doesn´t work as described in the different guides.acctually my main objective was to connect my CP-8851 through placetel, but as this didnt wanted to work so I asumed the former owner erased everyt...
CUCM Call Forward Phone Number
We have CUCM 14. Phone A (ext: 1000)Phone B (ext: 2000) – this user has configured a no-answer forward to their mobile number. When Phone A calls Phone B and Phone B doesn’t answer, the call is forwarded to the mobile phone. However, Phone A sees the...
Jabra enc010 mic won't work with WebEx
A user of a Jabra enc010 is having issues using it with WebEx. She can hear the conferences through it, but no one can hear her. It doesn't happen every time but most times. I'm her IT support and I checked her settings, she is not muted, WebEx indi...
911 Calls routing to a 911 call center in another state?
Hello,Out of my 1,600 devices I have one dept that when I call 911 it calls out to a call center for 911 in Colorado? but the rest of my phones calls our local 911 dispatch office? I have checked the devices they are set up correctly as the working p...
C1300 oui-enabled voice vlan config
Hi,i am having problems with the oui-enabled voice vlan config on a C1300 switch.Gig 1/0/3 and 1/0/5 both have a phone connected (Unify brand). Both phones show vlan 109 as their voice vlan. Switch config on Gig 1/0/3 seems to work, for config on Gig...
Disable PIP on RoomOS Room Kit Pro
I have a RoomOS Room Kit Pro in a boardroom. PIP is enabled for participants to see the camera feed from a Precision 60 camera which is pointed towards a podium for in-person presentations, while the Quad Camera is showing the boardroom in a wider vi...
Resolved! SSH connection with Cisco CP-8851
Hi there, we're using CUCM V 11.5.1.12900-2. i'am trying to activate SSH connection on an IP phone which is done because i can now try to log with Putty and it is asking for a user/password. In CUCM in device > Phone I did change the Secure Shell ...
CUC 15 - SAML SSO Jabber
Hello,After the CUC was upgraded from 12.5 to 15 and renew the certificates because expired soon and then re-do the SSO process, we have detected that the users with voicemail in Cisco Jabber have problem of authentication on Cisco Unity (works fine ...
Resolved! Analog Trunk between TWO PABX System
Hi, We have a strange requirement from our customer to connect two PABX systems over an analog trunk.Currently, analog phone is connected to PABX A over 1 pair cable. Our customer wanted to connect PABX B in place of the Analog phone to have a one-li...
Decom CUACA Recommendations
We have CUCM 12.5 SR7 and Cisco Attendant Console Advanced version 12.0.5As we have now moved on to a new console solution (keeping the rest of the CUCM stack), I am looking for guides / recommendations / best practices to decommissioning the CUACA s...
Customised background on 8841/8851 MPP phones
Hi, Anyone now what is the correct TFTP format to upload a customised background photo on 8841/8851 MPP phones using the control hub?
question - post call survey variable
Hi All,any idea to this issue when the call is transferred from one script to another script -- after the secondary agent disconnects the call -- the call matches to the first routing script variables in the ICM survey app and routing to post call s...
CSCwp92057 - Support of Automatic Failover for Cisco CCMP
In the event of a failure on the primary active side (Web1/DB1), the system should seamlessly switch over to the secondary side (Web2/DB2) without requiring manual intervention. Currently, the product design requires manual procedures to promote the ...
Edge issue with CUCI reports file name
Good day to you all, it seems we are seeing issues when our team are trying to save out reports which we have over come by editing the save file name.Has any one else experienced the issue that when saving a report from Edge 137.0.3296.62 or Chrome ...
Cicsco Telephone landline - broadcasting phone call over speaker syste
Model 3844-13-1086 Cisco landlines Hi there, A customer called into our store and was perhaps on hold, when the employee answered their call again on the cisco phone, we believe that it broadcast the customers incoming call over the public speaker sy...
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