Accessories
Please post here your questions for Headsets, Cameras and any other Cisco Accessories
131 PostsActivity in Collaboration
CUCM BIB Recording Leg Sending Media to Phone IP Instead of Recorder
Hi,We’re running into a critical issue with BIB-based recording in CUCM 12.5.We use a SIP-integrated recording application. On some calls, only one leg is recorded properly. The other results in a 0KB file.After reviewing the RTMT and SIP handler log...
Resolved! Print a list of users in ECE 12.6.1.3
Does anyone know how to print out a list of users in ECE? I need to compare them with a list from our other call center programs and cannot see where to do that? Thank you!
Cisco MRA tftp failed
Hi guysi have a problem with MRA configuration with cucm ver 14.0.1.12900 and cisco expressway ver 14.3.6all configuration worked goodCucm cert and exps certs uploadedtraversal zone in exps was active modeand ucm added to ecp-c correctlysrv record in...
Third-party remote to control cisco room bar pro
Are there any third-party vendor remote controls, that can be used to integrate with Cisco room bar pro or any cisco VC devices and make features to control the cisco room bar pro for Camera adjustment like Zoom in Zoom out, volume up and down.As cli...
Cisco phone behavior w/o DNS server
Customer would like any documentation or details regarding how their cisco phone system will react to the internal upgrades they are planning. These internal upgrades will require them to power down their domain controller, which is also their DNS se...
Jabber cert renewal pop window on users PC - CUCM/IMP 14.0.1.13900-8
Hello everyone, I am renewing Jabber certs for a customer and they asked if it is possible that users do not get a pop when they login to Jabber after the renewal. I know sometimes it can be done using the Windows group policy. Can anyone guide me if...
Selecting Line Association in remote destinations using AXL SQLQuery
Guys, I need to query and check the 'Line Association' checkbox in remote Destination automatically based on some business conditions. Since we already use the AXL API to perform this type of action, we decided to follow this approach. However, I can...
CUCM 12.5 to 15.x - Data Export/Import + moving DCs + New HW
Hi All, I have been through all the discussions on this community wrt to the migration with Data Export/Import. I have a unique situation we have to upgrade to new hardware as well as move to brand new data centres. My question is and maybe I have a...
Setting up the Cisco Room Kit EQ with Quad Cam and PTZ
I am working on setting up a CISCO Room Kit EQ with the Quad Cam and optional PTZ 4K Cam. Can I set the default for the PTZ camera and can it perform speaker tracking? The Quad Cam works just fine. I have both devices connected in the following fo...
Resolved! Send called party information to CUCM from external system
Hi I have a situation that I'm trying (and failing) to recreate. When a call is placed to a Hunt Pilot, the receiving user's Jabber shows the calling party ID and the called number (the hunt pilot number), like in the following picture. The caller is...
SRST Hunt-Group Limit
We have some new 8300 routers that we're using as voice gateways. When configuring SRST, does anyone know how many phone numbers can be put into a parallel voice hunt-group? I'm seeing it's 32 for CME, but I don't know if that is going to be the sa...
WxConnect Email Flow - stop replying to noreply emails
One of our call centers uses the email channel and we have a flow that sends one auto-reply for new emails and a different one for emails that are not new. This is working fine until a "noreply" email is received. We have 2 methods of providing conta...
Cannot activate MX300
i try to activiate a mx300 with 16-digit activation cose but it just keeps activating, any ideas?
Transform a "NIM-PVDM-32=" into a "NIM-PVDM-128"
Hello,we have a "NIM-PVDM-32=" and a "PVDM4-128=".We would like to know if, by replacing the "PVDM4-32" mounted on the "NIM-PVDM-32=" with the "PVDM4-128=", we can "transform" it into a "NIM-PVDM-128".The idea is to avoid to buy a new "NIM-PVDM-128="...
cisco webex connect community
Hi Experts ,we started working on cisco webex connect for digital communications.can I use the same community to post my questions related to WX connect CPaaS or is there a different community .
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