Collaboration

Engage with your peers and Cisco about collaboration products such as contact center, IP telephony, collaboration applications and telepresence.
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Accessories

Please post here your questions for Headsets, Cameras and any other Cisco Accessories

103 Posts

Hybrid Work

The place to discuss the new Hybrid Work offers for work from Home, work from Office and Software Of...

5 Posts

Activity in Collaboration

Could not register Cisco IP Communicator.

I am unable to register Cisco IP Communicator. The device shows registering all the time. I know we need to look at EventView logs from CUCM. But when I download the logs it shows nothing. I am using TranslatorX to read the logs. Any other troublesho...

raso by Beginner
  • 76 Views
  • 0 replies
  • 0 Helpful votes

BE6M-M4 - end of life - options

Hello,We do have BE6M-M4 that lost Cisco support. Its basically dedicated VMWARE server. I wodner if I can migrate 2xCCUM PUB+Subscriver & 2XUnity PUB+Sunscriber to other production VMWARE infrastructure that uses VMWARE6. I think I should be able to...

SRST and SD-WAN

We're currently in the process of implementing SD-WAN at our branch locations. Each location will have 3 transports, MPLS, internet and LTE. Our ISRs (which are nearing end of life) SRST configure to route to one or two POTS lines connected to FXO po...

No audio when making and receiving calls.

Hello, I am currently running CUCM 14, when I dial voicemail or dial another extension I get no audio, I checked the Call Statistics on my IPBlue Phone it says there are 0 bytes being received, the strange thing is when I place the call on hold it sa...

jos557 by Beginner
  • 362 Views
  • 4 replies
  • 0 Helpful votes

Jabber for MAC - slowed down voice

HiI run Jabber for MAC version 14.1.3 on a mac studio pro.Microphone is a Yeti and the output is also the Yeti via the headphone jack.In all my voice calls through Jabber the caller on the other end sounds slowed down....like they're sleepy or drunk ...

andruzzo by Beginner
  • 97 Views
  • 2 replies
  • 0 Helpful votes

Can not hear both sides of a conversation with SB561 headset

We're setting up call recording and listening to the WAV file with my SB561 headset, I can only hear one side of the conversation.I plugged in an SB562 headset and listening to the same file, I can hear both sides of the conversation in each ear.My c...

kbeaton by Beginner
  • 50 Views
  • 0 replies
  • 0 Helpful votes

FAXing one way failure on FXS port on isr4331

I set up a ISR4331 with MGCP to work on the FXS 0/1/0 port to connect a Fax machine.I can call the FAX machine with me cell and it answers and gives the correct tones.  But when we try to send a FAX it give a fast busy.  So we connected a phone test ...

mmurman by Beginner
  • 109 Views
  • 2 replies
  • 0 Helpful votes

SSO on UCM and local accounts

What effect will enabling SSO on UCM have on my legacy local accounts?  After SSO is enabled I will still have many legacy non-SSO accounts, and I will not yet be enabling SSO on MRA as I would like to phase in the SSO migration instead of the "flipp...

tato386 by Frequent Contributor
  • 94 Views
  • 3 replies
  • 0 Helpful votes

Call preservation with MGCP fallback possible?

I got a MGCP gateway w/ SRST and a T1 PRI trunk for PSTN calls. When I lost the WAN, SRST worked but I faced 2 issues:1. Active calls didn't survive, and2. I couldn't make outbound callsI think I have some workarounds for the 2nd issue. However, the ...

ktran-anet by Beginner
  • 2221 Views
  • 9 replies
  • 0 Helpful votes

Query that would show shared lines with devices

I found this one which will give DNs which are shared. But doesn't list the device. I assume maybe would have to join it with d.name from device table but not exactly sure how.   run sql select numplan.dnorpattern, routepartition.name, count(*) from ...

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