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i/o exception occurred in table schema in uccx script editor

pkotnala
Level 1
Level 1

Whenever i set the properties  for the DB Read , it shows me the error of "i/o exception occurred in table schema" .

After that i did the refresh database schema , it shows me another error "java.lang.Exception:unable to access data:Please try later in uccx" 

checked on the uccx . database connection tested successfully.

UCCX - 10.6 and 2012 sql server

Please advice ..

2 Replies 2

pawlakcdw
Level 1
Level 1

For those that come across this, it turns out that we had a character in the datasource name that is not acceptable in a Windows file name. 

The datasource names are used as the beginning of file names for all of the schema docs in the "schema" folder in the wfavvid folder where the editor installs. 

You will also get the i/o error if there is anything wrong with the file "databaseNames.schema". 

Thanks Steve :)