01-10-2018 01:00 AM - edited 03-14-2019 05:49 PM
CST planning to move from normal workstation to Citrix xendesk using thin client. Could you please advise the compatibility of Finesse with xendesk and the bandwidth requirements if the hard phone is in different vlan than xendesk.
02-01-2018 06:06 PM
Yes, it's supported. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/ucce_compatibility/matrix/ucce_10_5_x_compat.html
david
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