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place of jar files

phanivenigalla
Beginner
Beginner

Hi I am working on Call studio 9.x project.

I have sayItsmartSpanish.jar file, if place that jar file in Application/Java/lib folder I am getting validation success. But when I deploy the same in to server I am getting Problem loading classes in Audium Exception.

if i delete the jar file from Application/Java/lib folder and place in C:\Cisco\CallStudio\eclipse\plugins\com.audiumcorp.studio.debug.runtime_9.0.1-SNAPSHOT\CATALINA_HOME\webapps\CVP\WEB-INF\lib this folder i am getting validation errors.

Where do i need to put sayItsmartSpanish.jar file in call studio server?

Please advise.

Thanks

Phani.

6 REPLIES 6

janinegraves
Rising star
Rising star

*If you're getting an error message, what does the error.log on the vxml

server say?

*If you want to use the jar file for all your studio and vxml server

apps, then place the jar file in these 3 locations.

Studio (then restart studio)

C:\Cisco\CallStudio\eclipse\plugins\com.audiumcorp.studio.library.common_x.x.x.-SNAPSHOT\lib

VXML Server (then restart VXML Server service)

C:\Cisco\CVP\VXMLServer\common\lib

Studio Debugger:

C:\Cisco\CallStudio\eclipse\plugins\com.audiumcorp.studio.debug.runtime_x.x.x-SNAPSHOT\AUDIUM_HOME\common\lib

Thanks,

I have Spanish sayItsmart.jar files should I need to copied into C:\Cisco\CallStudio\eclipse\plugins\com.audiumcorp.studio.library.common_x.x.x.-SNAPSHOT\SayItSmartPlugins\lib folder.

Do I need to copy velocity*.jar files in this path C:\Cisco\CallStudio\eclipse\plugins\com.audiumcorp.studio.library.common_x.x.x.-SNAPSHOT\lib?

eLoyalty® a TeleTech Company

Phani Venigalla | Principal IVR | CTI & Speech Solutions

6500 River Place Blvd, Building 2, Suite 301 | Austin, TX 78730 | USA

720.375.3349 (mobile) | www.eloyalty.com<http://www.eloyalty.com/>

janinegraves
Rising star
Rising star

This is all well documented in the reference manual:

Programming Guide for Cisco Unified CVP VXML Server and Cisco Unified

Call Studio 9.0(1)

I am getting this error in Global Error Log

There has been an error with the http session: a request was made due to an event caught in the root document that refers to a session that has already ended. URI: /CVP/Server

And error log shows error.badfetch. at the subdialog return element.

Please advise.

eLoyalty® a TeleTech Company

Phani Venigalla | Principal IVR | CTI & Speech Solutions

6500 River Place Blvd, Building 2, Suite 301 | Austin, TX 78730 | USA

720.375.3349 (mobile) | www.eloyalty.com<http://www.eloyalty.com/>

Is this connected to the jar issue ? It doesn’t seem to. Please open a different thread.

Hemal