DOCSIS Automation using IAP and NSO in VMO2
Shankhanil Chowdhury | Enterprise Architect
Divesh Gokool | Lead Automation Developer
Abstract
Virgin Media O2 offers consumers broadband, TV, and phone services on DOCSIS technology (Internet over Cable).
In this session, we will learn how VMO2 uses NSO and Itential Automation Platform to automate use cases like DOCSIS. Automation is a journey. To motivate the investment, you need to understand where you are and where you want to be. Like many other companies, VMO2 relied on people-centric and fragile processes including config in excel spreadsheets, multiple data sources, and tools, and field engineers were heavily reliant on backend engineers for the configuration.
Now with a very small and efficient team of 2 developers during 4 Sprints (4 Months) they are able to
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Automated Provisioning of DOCSIS service on Target CMTS device/s
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Allow Network Designers to define Frequency plans and parameters in a consistent, version-controlled, error-free manner
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Decouple Backend and Field Engineer and allow field engineer to SELF SERVE
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Central repository of Network Service Configuration in NSO
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Ensure consistent network configuration across the estate, eliminate human errors, improve security and ease audits of the network.
About the Speakers
Shankhanil works as an Enterprise Architect and set the architectural vision, framework, governance, and principles necessary to deliver and transform business capabilities, processes, and products.
Divesh started in the telecoms industry as a network engineer and has now become a Network Automation Evangelist as VMO2 started to move towards the NetDevOps paradigm. He joined Virgin Media, now known as Virgin Media O2, in 2021 and have been involved in analysing automation use cases across the organisation with the intention of improving customer experience and reducing customer faults, operational cost, and time to market. As part of Divesh role, he also does LLDs, development, and testing of services and workflows using our strategic automation tools. He has been a big advocate and user of open source tools such as Ansible, Netmiko, pyATS, Genie but has also used tools such as Cisco NSO and Itential Automation Platform to achieve the Network automation objectives.
