Activity in DevNet Collaboration
Question about Cisco Meeting Server Event API Error Message
Hello all together, I have a question regarding the Cisco Meeting Server (CMS) Event API and a error message I can see in the CMS Logs. I have build a websocket connection from a PHP based web application so that I can see active meetings and partici...
JTAPI application - Implementation
hey, my application works with 4 cucm nodes on the same cluster with sizing of 10K at the same time and balancing terminals between the nodesthe appuser has 20K devices associated.the application makes getProvider for each cucm node with the same app...
Webex Customer Assist: WrapUp Reasons not propagated via XSI-Events
From what we can see, WrapUp reasons within Customer Assist uses 'Disposition Codes' feature from the underlying BroadWorks.There is a functionality to set the default wrap up reason within Customer Assist and further override by manually setting the...
Webex Customer Assist: BlindTransfer request doesnt work
We use XSI-Actions for various call controls using the tenant wide auth token.When we try to use blind transfer on Customer Assist, we are getting an error message saying "User is not a call center".The request we use is /v2.0/callcenter/{callcenteri...
Webex Customer Assist join/unjoin status not propagated within XSI
We’ve run into a weird issue with the Webex Calling API: XSI API, which comes from the old BroadWorks setup. As you probably know, the XSI API has two bits:XSI-Actions: standard request/response styleXSI-Events: real-time streaming eventsThe question...
Resolved! Can't reserve pcce sandbox
Can't reserve PCCE sandbox lab on Sandbox Catalog
UCM 15.0(1) API Support
Hello.Has anyone had any luck getting with UCM 15.0(1) and getting this API to work for Identity Certificates to upload? The tomcat one.post....../platformcom/api/v1/certmgr/config/identity/certificatesI read this is required?{ "service": "tomcat",...
Show customer names from a database
Hello everyone,We've recently implemented a new Cisco phone system at our office, and while we didn't opt for the UCCX call center solution, we're eager to explore a way to display our customers' company names on the screen when they call.We're consi...
HTTP Status 599 – Incorrect axl version. Supported axl versions
Buenas tardes: Espero me puedan ayudar con el siguiente tema, estoy recibiendo este error HTTP Status 599 – Incorrect axl version. Supported axl versions are 11.x, 12.x and 14.x. desde un comando curl ejecutado desde un servidor linux ubuntu curl -...
APK: Signed or Unsigned?
This document was generated from CDN thread Created by: Matthew J Denapoli on 03-07-2011 01:17:23 AM If we want to post the APK for consideration to the <strong id="aui_3_2_0_1140" style="font-weight: bold; color: #525252; outline-width: 0px; font-si...
Resolved! Identify the admin user who changes the state of another user
Hello all!In Finesse, we are having users who complain of someone changing their status from 'Wrap Up' to READY when they are still working on an existing client. This catches them off guard. Is there a way to identify who is changing the status? I w...
Why is running a Debug different than calling the number direct?
If I'm running a Debug/Reactive Script I can call the Trigger number just fine.If I call and don't have a Debug/Reactive Script running, I get the following message."I'm sorry, we are experiencing system problems and are unable to process your call. ...
Resolved! Newbee can I combine these two into one statement?
In this example, can I combinecallerID == "8270"callerID == "7006"Into one statement
Unity Connection - Delete Voicename via API
I'd like to provide a method for our users to delete or reset the Unity Connection Voicename. But I cannot find the right way to do that. I know that the Unity Tool "BulkUserDelete" was able to make it. But how?I know the "VoiceName", "VoiceFileURI" ...
Option to auto navigate in desktop layout json
Hi, I am working to auto navigate to my custom widget when call is accepted.Do we have any way through which we can auto navigate by doing some configuration is layout json Contact Center, Contact Center Task Routing
