Errors with Sandbox today 5/1/2024

[tom_minerd]

Getting this error when trying to launch Cisco Modeling Labs: Invalid invocation of 'sbx_creds' blueprint grain: Execution host is not active

Getting different errors when trying to launch others as well. Is there a problem in the devnet sandbox today?

[zowu]

We had experienced a outage and the issue is now fixed. Please try your reservation now.

[bigevilbeard]

The error message you're seeing, "Invalid invocation of 'sbx_creds' blueprint grain: Execution host is not active," suggests that the system is unable to establish a connection to the execution host while trying to invoke the 'sbx_creds' blueprint grain. This could be due to a number of reasons, such as network issues, server downtime, or problems with the blueprint grain itself.

Would wait for the team to confirm any problems with the service.

Hope this helps.

[tom_minerd]

Thanks for taking care of that. Unfortunately, the environment is completely booked out now. The SD-WAN sandbox is also booked out. Just trying to get some access to any CML environment. Are there any others besides these two?

[jokearns1]

All, 

Just to let you know we experienced an unexpected sandbox outage today (1st May 2024) which lasted 1-2 hours. Any sandboxes spinning up or tearing down during that time would be affected. We have isolated the issue and services have returned to normal. 

Apologies for the inconvenience, 

Support