le 10-07-2023 08:24 AM
Hi Guys ;
i have wlc 3504 all acces point are joined but today i have one that dissociate from wlc
i did the rest factory the problem still appears
version 8.5.161.0
thank in advance
le 10-07-2023 08:35 AM
Hi @Nadia Bbz
You need to connect to the AP via console and check the logs there. There are many reason for the AP disassociate from the WLC. Check the connectivity, make sure the AP is up, you can see it on the CDP from the switch it is connected.
le 12-07-2023 01:46 AM
Hello @Flavio Miranda
the AP is connected, from the controller I can ping this AP also from the AP I can ping the controller
I typed the command show cdp neighbors I saw who is connected
when i connect via console i get the errors as shown attached
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