Phone no register

[twoitipoints01]

Hello everyone, 

i have a problem with my cisco  8200 router series ( IOS XE 17.6.x ) , i try to configure it in mode CME , but the phones do not register ?

may be a licence problem ?

here's my configuration :

Building configuration...

Current configuration : 8116 bytes
!
! Last configuration change at 22:07:04 UTC Mon Jan 1 2024
! NVRAM config last updated at 21:13:20 UTC Mon Jan 1 2024
!
version 17.6
service timestamps debug datetime msec
service timestamps log datetime msec
service call-home
platform qfp utilization monitor load 80
platform punt-keepalive disable-kernel-core
!
hostname R1
!
boot-start-marker
boot-end-marker
!
no aaa new-model
!
!
!
!
!
!
!
no ip domain lookup

!
ip dhcp pool DHCP_CME
network XXX.XXX.1.0 255.255.255.0
default-router XXX.XXX.1.254
option 150 ip XXX.XXX.1.254
option 42 ip XXX.XXX.1.254
!
!
!
login on-success log
!
!
subscriber templating
!
!
vtp version 1
!
multilink bundle-name authenticated
crypto pki trustpoint TP-self-signed-2574281192
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2574281192
revocation-check none
rsakeypair TP-self-signed-2574281192
!
crypto pki trustpoint SLA-TrustPoint
enrollment pkcs12
revocation-check crl
!
!
!
!
!
!
voice service voip
allow-connections sip to sip
trace
sip
bind control source-interface GigabitEthernet0/0/0.111
bind media source-interface GigabitEthernet0/0/0.111
registrar server
!
!
!
!
!
!
voice register global
mode cme
source-address XXX.XXX..1.254 port 5060
max-dn 10
max-pool 10
date-format D/M/Y
tftp-path flash:
create profile sync 0000673974655535
ntp-server XXX.XXX.1.254 mode directedbroadcast
!
voice register dn 1
number 29011
name ADM
label ADM-1
!
voice register dn 2
number 29012
name ADM-2
label ADM-2
!
voice register dn 3
number 29013
name ADM-3
label ADM3
!
voice register pool 1
id mac 6C99.8984.3313
number 1 dn 1
username cisco1 password Cisco123
!
voice register pool 2
id mac 580A.2098.DAA6
number 1 dn 2
username cisco2 password Cisco123
no vad
!
voice register pool 3
id mac 1234.5678.0123
number 1 dn 3
username cisco3 password Cisco123
no vad
!
!
!
!
license feature hseck9
license udi pid C8200-1N-4T sn FCZ2811R1YJ
license boot level network-essentials
memory free low-watermark processor 66043
!
diagnostic bootup level minimal
!
spanning-tree extend system-id
!
!
redundancy
mode none
!
!
!
!
!
!
!
!
!
!
!
!
interface GigabitEthernet0/0/0
no ip address
negotiation auto
!
interface GigabitEthernet0/0/0.111
description CME
encapsulation dot1Q 111
ip address XXX.XXX.1.254 255.255.255.0
!
interface GigabitEthernet0/0/0.510
description FW01
encapsulation dot1Q 510
ip address 20.0.0.29 255.255.255.252
!
interface GigabitEthernet0/0/1
no ip address
shutdown
negotiation auto
!
interface GigabitEthernet0/0/2
no ip address
shutdown
negotiation auto
!
interface GigabitEthernet0/0/3
no ip address
shutdown
negotiation auto
!
no ip http server
no ip http secure-server
ip forward-protocol nd
!
!
!
!
!
tftp-server bootflash:firmware/7942-7962/sip/dsp42.9-4-2ES9.sbn alias dsp42.9-4-2ES9.sbn
tftp-server bootflash:firmware/7942-7962/sip/term62.default.loads alias term62.default.loads
tftp-server bootflash:firmware/7942-7962/sip/term42.default.loads alias term42.default.loads
tftp-server bootflash:firmware/7942-7962/sip/cnu42.9-4-2ES9.sbn alias cnu42.9-4-2ES9.sbn
tftp-server bootflash:firmware/7942-7962/sip/apps42.9-4-2ES9.sbn alias apps42.9-4-2ES9.sbn
tftp-server bootflash:firmware/7942-7962/sip/cvm42sip.9-4-2ES9.sbn alias cvm42sip.9-4-2ES9.sbn
tftp-server bootflash:firmware/7942-7962/sip/jar42sip.9-4-2ES9.sbn alias jar42sip.9-4-2ES9.sbn
!
!
control-plane
!
!
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!!
!
sip-ua
!
!
line con 0
logging synchronous
stopbits 1
line aux 0
line vty 0 4
login
transport input ssh
line vty 5 14
login
transport input ssh
!
call-home
contact-email-addr test@test.com
profile "CiscoTAC-1"
active
destination transport-method http
ntp logging
ntp source GigabitEthernet0/0/0.111
ntp master 1

end

[M02@rt37 · Accepted solution]

Hello @twoitipoints01 

add type command under voice register pool and configure the type/model of the IPPhone associated with this MAC @

--> re create profile under voice register global after configuring that...

Also, perform debugs like debug dhcp event, debug tftp envent on your router to check/validate each steps...

[Maren Mahoney]

What do the Status Messages on the phone say? Do you have a DHCP timeout or a TFTP timeout? Anything else that looks odd?

If you perform a debug voice register events do you see activity in the router? What does it tell you? (Can you post the output?)

Maren

[twoitipoints01]

Thank you all,
I had forgotten the "type phone" command under the pool section.

Thanks again, everything works now

[Jimena Saez]

Bonjour @twoitipoints01 

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Amitiés, Jimena