I had mistakenly deleted FB off of my app and now when I log into FB it asks me for a code and I cannot access it! When I choose to authenticate another way, I am not provided with any other options besides the authentication code (no SMS or anything...
Forum Posts
Good Day I would like to know how do you link Duo Mobile to your Instagram , the problem is the process is a little different compared to the last time . I would really like a tutorial on how to set it up step by step . If I generate a Password for d...
Hello DUO community, I am currently setting up DUO for windows logon/RDP for all critical servers of a customer. Everything is working fine so far. However, there is one "user-experience" issue that we are unsure about. The customer wants to use the ...
Hello All,Is it possible to customize the installation instructions globally? When clicking the Activate Duo Mobile link, I can add a custom message through the wizard but I would like to have the custom message load every time. I could not find do...
Hello all,I utilize Duo on my personal device for personal accounts and recently noticed a large number of accounts I use Duo to authenticate for are missing. I'm not sure if this was after a recent app update or iOS update or what may have caused it...
I used the search util on the forum to search the words in my post title but I was a little surprised this hasn’t been posted as a Q. I have a new phone. my old phone has the Duo accounts backed up to google. I was able to generate a QR code exactly ...
Hi there! So i have this really annoying problem, Im trying to login to fb and it asks for the 2FA. The problem is i bought a new phone and the previous phone i had was stolen. Im trying to login and theres no way to go around the 2FA. Ive tried for ...
Since my last post, I’ve viewed a number of other users with the same complaints about the lack of flexibility with backing up / restoring our Duo Mobile accounts (ie. off of iCloud/GDrive, to an arbitrary location). In each case, a member of the te...
Hi, I’ve been using Duo for years now and recently had to factory reset my mobile. Now Duo keeps nagging me to set up “Duo Restore” aka backup to Google Drive - which I don’t want! The available options are “Remind later” or “Setup now” (or similar, ...
Hello, I currently work for a Hospital that utilizes DUO authentication in order to log in to our website and use Teams/SharePoint. We use PCs that capture and record EEG data from seizures and get sent to our database, those PCs have teams and Share...
Hello, I tried asking support and got the boilerplate response. How long do we have to wait to get better backup and restore options? I cannot believe that it is that difficult to allow an export/import with a long password to an arbitrary location...
Greetings, I’m just asking how can I export my accounts directly, or even where can I find my backed-up data on Google Drive? Where’s the backed-up file or its path? I need to switch to another 2FA provider but I can’t find my backed-up accounts file...
Hi, I have an Android phone with the DUO Mobile app installed and a Fitbit Versa 2 smartwatch. When I have to authenticate, I have to take my phone each time, it would be handy to do that on my smartwatch since I always have it on my wrist. Do you kn...
Hello I muss say that I find the Duo mobile app pretty poor feature wise. I have about 40 services using it (either via Duo push or as “plain” OTP) and find it fairly unusable without a search function (how hard could it be to implement ?). Also nice...
We are starting to deploy some Azure resources and we are evaluating whether we should keep Duo MFA or switch to Microsoft Authenticator. While Duo feels more user-friendly, there is one feature Microsoft has that I wish Duo did: Number Matching. Bas...
