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Passcode expiry and request to change

jerry123
Level 1
Level 1

Is it a legitimate request related to Duo to change phone passcode ?

1 Accepted Solution

Accepted Solutions

DuoKristina
Cisco Employee
Cisco Employee

Hi jerry123,

I’m not quite sure what you’re asking. If a Duo administrator sets a policy requiring screen lock then Duo users who have Duo Mobile installed may need to configure screen lock before authenticating.

If the Duo Admin requires full-disk encryption then Android users need to configure a PIN for unlocking the device at boot.

I hope this information answers your question.

Duo, not DUO.

View solution in original post

1 Reply 1

DuoKristina
Cisco Employee
Cisco Employee

Hi jerry123,

I’m not quite sure what you’re asking. If a Duo administrator sets a policy requiring screen lock then Duo users who have Duo Mobile installed may need to configure screen lock before authenticating.

If the Duo Admin requires full-disk encryption then Android users need to configure a PIN for unlocking the device at boot.

I hope this information answers your question.

Duo, not DUO.
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