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Hello,Successfully downloaded AsyncOS 16.0.0 build 054 and while trying to install this upgrade following error pops out. How to troubleshoot this problem?I've tried restarting the tracking service from CLI (diagnostic > services)The following errors...

Giorgi007 by Level 1
  • 459 Views
  • 3 replies
  • 0 Helpful votes

I have noticed that when sending emails to external organizations, our internal private IP addresses are being exposed to everyone.how this occurs and provide me guidance on the necessary ESA configurations to prevent this?Please find the below URL f...

sv7 by Level 3
  • 1095 Views
  • 5 replies
  • 0 Helpful votes

Hi,I am running a trial for Cisco e-mail thread defense. I have no SEG and I connected the product to my Microsoft 365.I can see all the e-mail messages but I'm not getting a verdict.The policy is configured correctly but still, something is not. Als...

roman1s by Level 1
  • 209 Views
  • 0 replies
  • 0 Helpful votes

Hi all,I’m encountering an issue with CEF logs when receiving emails that have Arabic characters in the subject line. The subject appears as UTF-8 encoded text rather than displaying the characters correctly.Has anyone else experienced this issue, an...

O H by Level 1
  • 183 Views
  • 0 replies
  • 0 Helpful votes

Hi ,   Need to enable bounce verification tagging in destination control. However before that need help on below points. 1. Does enabling bounce verification tagging in destination control requires to change Dane support also in destination control. ...

Vishal6 by Level 1
  • 257 Views
  • 3 replies
  • 0 Helpful votes

Hello All, We have 8 Esa cluster and all of them showing online when i check Connection status in Sma. However in delivery status page its showing down. Can anyone knows what could be the issue. PFB relevant snaps. Connection status in Sma Delivery ...

Vishal6_2-1731063296838.png Vishal6_1-1731063110190.png
Vishal6 by Level 1
  • 178 Views
  • 1 replies
  • 0 Helpful votes

Hello, we plan to upgrade the ironport. we want to download  the image first before upgrading.  Is there any impact to the mail flow if we download the image first? I try to find cisco documentation about this, but i can't find anything.   Thanks