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Expired feature keys in Cisco Secure Email Solution Lab v2.2 in Dcloud

kaloyan-velkov
Level 1
Level 1

Hello guys,

After starting the demo of the Cisco ESA in Cisco Dcloud, I am unable to do anything on the appliance.

The problem is that on almost every type of service I receive the following error "The feature key for this feature has expired or is unavailable. For information on enabling this feature with a new key, contact your Cisco sales representative." The problem is replicated on both appliances in the lab

This is something uncommon as I have used the lab multiple times without any problems.

I am adding a picture of the error after trying to access Security Services -> IronPort Anti-Spam.

Hope I can get some feedback on the issue.

1 Accepted Solution

Accepted Solutions

betliu
Cisco Employee
Cisco Employee

Hi,

The higher team let us know that they have decided to remove the demo from the catalog since it has some other issues even after adding the feature keys. There is no ETA at the moment.

 

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2 Replies 2

betliu
Cisco Employee
Cisco Employee

Hi,

The higher team let us know that they have decided to remove the demo from the catalog since it has some other issues even after adding the feature keys. There is no ETA at the moment.

 

betliu
Cisco Employee
Cisco Employee

A good news, 'Cisco Secure Email Solution Lab v2.4' is coming, you can use it in dcloud now.