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Message language quarantine

Vishal6
Level 1
Level 1

Hello All,

Configure an Content filter which detects message language like japanese, chinese, korean etc. However i have observed legitimate english content language mails are also getting quarantine. Upon further investigation there some wording in my message header i.e found AsyncOS supports double-byte character sets. Based on email character encodings, a content type filter can be utilized. 

https://www.cisco.com/c/en/us/support/docs/security/email-security-appliance/118184-configure-esa-00.html

Need to know on message header from where such content type got attach. Is it attach by ESA or Outlook/google whichever will be

Content-Type: multipart/mixed

Content-Type: text/plain;charset=iso-2022-jp

3 Replies 3

Vishal6
Level 1
Level 1

Please help

I'm pretty sure that comes from the sending email system...  

Vishal6
Level 1
Level 1

What could be done here ?. Also this is a defects as per below link.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwm51995