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9800 phones and 3rd party headsets

e.huntley
Level 1
Level 1

The Jabra and Poly compatibility guides have not been updated.   Does anyone have any experience on if the usual 3rd party headsets that work on 8800's will still work on 9800's?    

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If you connect your headset using an RJ9 cable, it should function properly. I don’t believe compatibility is a concern in this case. However, if you’re using an EHS cable, you’ll need to check the AUX port. If I’m not mistaken, the 9841 model has an AUX port, but according to the datasheet, it’s dedicated for log collection. So, I’m unsure if we can connect an EHS cable to it. Bluetooth should work; however, according to the datasheets, Bluetooth is only available on models 8961 and 9871.



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There is no dedicated RJ9 headset port on at least the 9841 or 9851.