Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We use Vocera as a nurse call system and when the press a button on their keypad the button is programmed to play a certain ringtone.raw file on certain telephones. This is working fine but was implemented by people that are no longer are available...
Hello all, I'm hoping someone can help with this issue. I'm running CUCM 14.0 and have updated all existing phones to current firmware versions. However I recently ordered a new batch of 7841 phones that arrived with an old firmware version of 12-0-...
Hi all.There is a bunch of CUCM and CUC. The CUC implements an electronic menu for incoming calls with several submenus including redirection to real managers. So, when a call is forwarded to a manager, there is not a single dial tone until the manag...
Hi, I'm using CUCM14 and have phone models - 7841, 8811 and 8841 and I'm unable to do 3 features : 1. blind transfer 2. blind conference 3. Barge (not cBarge) About the first two - once I press the transfer or conference it puts the call on hold an...
I'm working on migrating from TDM to SIP providers and built up my SBCs a few months back. I set up a predot (94) to send calls out as 10-digit for the VISP to route to a special DoD Phone network back in December and it works great. This week we ar...
I have more of a "I don't understand question" I'm hoping to get answered...I have a new pilot SIP trunk which hasn't been used in months...When I make a call outbound, I hear a message "This line has been placed out of service. Your call cannot be p...
I am attempting to add single number reach capabilities to DNs in a hunt group used for emergency support. SNR works as expected when dialing the associated DN directly, both the desk phone and the remote destination ring. However, when calling the h...
Hi there, I have a customer that has 2 differents suscriptions AU and EA. It is possible to have 2 differents type of license with 1 customer? What are the capabilitys of each? Kind regards, Josué
Hi, All our ATA191 stop ringing after 60s and we get a reorder tone. An IP phone that is connected to the same shared line continues ringing. I could not find any parameter related to the maximum ring timer for ATA191. They are on SIP firmware and re...
Hi GuysWe are currently in process of installing Cisco webex phones, physical and software on our sites.Can anyone tell me the media flow of the phones, does the RTP stream all go via Webex, or does it go direct from phone to phone once the call has ...
We are running into an issue where our phones play no audio when using Multicast based paging. We are running CUCM 10.5.2, and SA Announce 9.0.17, and are using strictly 7945G phones with firmware 9.4.2. Unicast paging works fine, but with our amoun...
Hello,I have a 561 headset with the standard base connected to a CP-8841. I want to connect another headset to that base so it can listen in on an active call. This feature is mentioned on the 561 data sheet but instructions on doing so aren't clear....
Please explain the following command:Router(dhcp-config)#option 150 ip 192.168.1.1Router(config-telephony)#max-ephones 2Router(config-telephony)#max-dn 2relation between max-ephones and max-dn ?Router(config-telephony)#ip source-address 192.168.1.1 p...
Had to replace a couple ATA190 with ATA191 but running into a weird situation. The ATA191 are the enterprise version (ATA191-K9). We had one ATA191 that was showing the same behavior but for some unknown reason it ended up registering with CM.We al...
I am trying to configure the Presence Gateway for an integration with Office 365 and failing miserably at the Presence Gateway FQDN. All it says in the guide is that the Presence Gateway field should have either the fully qualified domain name or IP ...
